Sign Language Interpreter Full Time

International Executive Service Corps; Town of Florida (NY); Hybrid; USD 22,000 - 90,000; Full time

Benefits offered by this job

36-hour guarantee per week

Life & AD&D Insurance

Short-Term Disability

PTO

Long-Term Disability

Holidays

401(k) Match

Tuition Reimbursement

Employee Assistance Program

Professional development

Job summary

Z/P Better Together, LLC is seeking a qualified Sign Language Interpreter to provide high-quality video relay service, video remote interpreting, and on-site interpreting for customers. The role requires fluent ASL and English, strong interpreting skills, and strict adherence to the NAD-RID Code of Professional Conduct.

You will work under the supervision of the Communication Center Manager, with a minimum 36 hours per week and a required 40-hour New Hire Training.

Qualifications

• Fluent ASL and spoken English required
• Strong interpreting skills with accuracy and cultural awareness
• Adequate knowledge of NAD-RID Code of Professional Conduct
• Three to five years of interpreting experience preferred

Responsibilities

• Provide high-quality video relay service, video remote interpreting, and on-site interpreting
• Support the mission and values of the company
• Deliver excellent customer service with professionalism and punctuality
• Maintain accurate records and comply with FCC regulations
• Adapt quickly to changing technologies and shifting assignments
• Travel to client locations as needed

Skills

ASL fluency

English fluency

Interpreting skills

Professional conduct

Job description

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

Pay Range: $15.74-$65 (based on location, education, certifications, and interpreter specialties)

ZP Full-Time Interpreters are eligible for the following:

Guaranteed 36 hours per week (potentially for up to 40 hours per week)

Voluntary Life& AD&D Insurance

Employer Paid Short-Term Disability

Community work (when available)

Employer Paid Long-Term Disability

PTO (Paid Time Off)

Pet Insurance

Paid Holidays

EAP (Employee Assistance Program)

FSA (Flexible Spending Accounts)

401(k) Retirement Savings Plan with Employer Match

Legal Plan

Massage Reimbursement

CEU, Professional Development & Tuition Reimbursement

Employer Paid Life Insurance

Job Requirements:

• Must be able to work 36 hours per week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40 hour New Hire Training

Essential Duties and Responsibilities include the following:

• Provide effective video relay service, video remote interpreting, and onsite interpreting for consumers
• Support and model the company's mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi-task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance
• Demonstrate strong interpersonal skills in all settings
• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred by not required)
• As applicable, state licensure or state-required credentials
• You must be 18 years or older to apply

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

Z/P Better Together, LLC is an Equal Opportunity Employer.