Sign Language Interpreter - Community and VRI

Purple Communications, Inc.; Florida; On-site; USD 22,000 - 90,000; Full time

Benefits offered by this job

Job summary

ZP Connect is seeking a Sign Language Interpreter to provide on-site and video remote interpreting services. The role requires fluent ASL and English, proper certification (NAD/BEI or RID), and the ability to work in a fast-paced setting. Responsibilities include accurate interpretation, excellent customer service, and adherence to FCC regulations.

Some travel may be required. The position supports growth in a dynamic environment, with a focus on accessibility and professional conduct across

Qualifications

• Must have NAD IV/V; BEI Advanced or Master; TX BEI 3, 4 or 5; MI BEI 2 or 3; or RID certification.
• Three years of professional interpreting experience preferred.
• State licensure or credential requirements may apply.

Responsibilities

• Provide effective video remote interpreting and on-site interpreting for consumers.
• Support and model the company’s mission and values.
• Deliver excellent customer service with professionalism and respect.
• Maintain punctuality and preparedness for shifts; document records timely and accurately.
• Adhere to policies and FCC regulations.
• Adapt quickly to new technologies and video-based interpreting.
• Travel as required; operate within fast-paced environments.

Skills

ASL fluency

English proficiency

Interpreting accuracy

Deaf culture understanding

Professional conduct

Education

Interpreting experience (3 years)

State licensure or credential requirements

Job description

Sign Language Interpreter

ZP Connect is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: www.purplevrs.com

Community and VRI

ZP Connect's vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.

We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!

Pay Range: $15.74-$65 (based on location, education, certifications, and interpreter specialties)

Interpreter Job Responsibilities:

• Provide effective video remote interpreting, and on-site interpreting for consumers
• Support and model the company’s mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi-task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Demonstrate strong interpersonal skills in all settings
• Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance.

Interpreter Qualifications / Skills:

• Must have a valid and current NAD IV/V; BEI Advanced or Master; TX BEI 3, 4 or 5; MI BEI 2 or 3; or RID certification
• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• You must be 18 years or older to apply

Education and Experience Requirements:

• Three (3) years of professional interpreting experience (preferred)
• Possess, as applicable, state licensure or credential requirements

Work environment:

• Must be able to work 15 hours of VRI per six weeks
• Must have bandwidth of at least 1Mbps with uninterrupted video streaming quality
• Must have a secure lockable room
• Must be able to provide own computer equipment; a laptop will suffice. MacBook Air, Chromebooks and AMD processors are not approved.
• Must attend and successfully complete a 4 hour New Hire Training
• Position may require some travel.

Employees may experience the following physical demands for extended periods of time:

• Sitting, standing and walking (95-100%)
• Keyboarding (40-60%)
• Viewing computer monitor, videophone, and cell phone (40-60%)
• Lifting computers and other equipment.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.

ZP Connect is an Equal Opportunity Employer