Siebel Production Support Lead - Techno Managerial

Next Level Business Services, Inc.; Fort Worth (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

A technology service company located in Fort Worth, Texas, seeks a Technical/Managerial professional proficient in Siebel 8. The candidate will manage Production Support across multiple projects, ensuring overall stability and compliance. Responsibilities include leading issue resolutions and providing guidance to support teams. This role requires excellent communication and negotiation skills, with a minimum of 2 years in Production Support Management. Join a committed team committed to maintaining high performance and quality standards.

Qualifications

• Minimum 2 years of Production Support Management experience.
• Able to manage multi-location Tier 2 and Tier 3 Support teams.
• Exposure to Airline domain is preferred.

Responsibilities

• Manage Siebel Production Support with multiple projects.
• Lead application issue resolution and system enhancements.
• Liaise with Technical Leads and Project Managers.

Skills

Proficiency in Siebel 8

Good understanding of Siebel Architecture

Production Support Management

Communication and negotiation skills

Job description

A technology service company located in Fort Worth, Texas, seeks a Technical/Managerial professional proficient in Siebel 8. The candidate will manage Production Support across multiple projects, ensuring overall stability and compliance. Responsibilities include leading issue resolutions and providing guidance to support teams. This role requires excellent communication and negotiation skills, with a minimum of 2 years in Production Support Management. Join a committed team committed to maintaining high performance and quality standards.