Siebel Administrator Job ID: 427505

Delaplex, Inc.; Idaho; On-site; USD 110,000 - 160,000; Full time

Job summary

Delaplex, Inc. seeks a Senior Siebel Administrator to manage Oracle Siebel CRM environments across the enterprise, ensuring stability, security, and performance. The role supports upgrades, migrations, integrations, and disaster recovery while partnering with cross-functional teams to deliver reliable Siebel solutions.

The ideal candidate has 5+ years of Siebel experience, strong architecture knowledge, and proficiency with Windows and Linux platforms, plus cloud and DR considerations.

Qualifications

• 5+ years of experience administering and supporting Oracle Siebel CRM in enterprise environments.
• Experience installing and supporting Oracle Siebel on Windows and Linux.
• Experience upgrading, migrating, and patching Siebel environments.
• Knowledge of Siebel architecture including Gateway Server, Enterprise Server, AI, AOMs, Tomcat.
• Experience with gateway clustering, load balancing, and performance tuning.
• Experience troubleshooting EAI components and logs; strong diagnostic skills.

Responsibilities

• Administer Siebel CRM across the enterprise, ensuring stability and performance.
• Support upgrades, migrations, patching, and cloud initiatives as needed.
• Collaborate with development, infra, DB, and business teams to deliver scalable solutions.
• Monitor Siebel performance and troubleshoot component issues promptly.
• Contribute to disaster recovery planning and DR testing activities.

Skills

Siebel administration

Troubleshooting

Automation scripting

Cross-functional collaboration

Windows/Linux administration

Education

Bachelor's degree or equivalent experience

Tools

Windows batch scripting

Linux cron jobs

Shell scripting

Job description

The Senior Siebel Administrator is responsible for the administration, maintenance, optimization, and support of Oracle Siebel CRM environments across the enterprise. This role ensures the stability, security, availability, and performance of critical CRM applications while supporting upgrades, integrations, cloud initiatives, and disaster recovery activities. The successful candidate will serve as a subject matter expert for Siebel infrastructure and administration, partnering with development, infrastructure, database, and business teams to deliver reliable and scalable solutions that support business operations. How will you do it

What we look for

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent work experience.
• 5+ years of experience administering and supporting Oracle Siebel CRM in enterprise environments.
• Hands-on experience installing and supporting Oracle Siebel on Windows and Linux platforms.
• Experience performing Siebel upgrades, migrations, and patching activities, preferably on recent Siebel versions.
• Strong knowledge of Siebel architecture including Gateway Server, Enterprise Server, Application Interface (AI), AOMs, and Tomcat environments.
• Experience configuring and supporting Siebel Gateway clustering and load-balanced environments.
• Strong experience with Siebel performance monitoring, troubleshooting, and tuning.
• Experience troubleshooting EAI component failures and analyzing system logs and diagnostic reports.
• Experience supporting SSO, LDAP, and Active Directory integrations.
• Experience automating administrative processes through scripting, Windows batch jobs, and Linux cron jobs.
• Experience designing, supporting, and testing disaster recovery solutions.
• Basic Oracle Database administration knowledge, including connectivity, monitoring, and troubleshooting.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent verbal and written communication skills and the ability to work effectively with cross-functional teams.

Preferred Qualifications

• Experience managing Oracle Siebel environments in Oracle Cloud Infrastructure (OCI), AWS, Azure, or other cloud platforms.
• Experience with BI Publisher installation, administration, and integration.
• Experience supporting highly available and clustered enterprise environments.
• Oracle Siebel certifications or related Oracle technology certifications.
• Experience with Linux administration and shell scripting.