SIA Retail Security Officer - Protect & Serve Customers

360 Alert Security Ltd; Kentucky; On-site; USD 24,000 - 32,000; Full time

Job summary

360 Alert Security Ltd. seeks a reliable and experienced SIA Licensed Retail Security Officer to work 36 hours per week in Kentucky. The role focuses on maintaining a safe retail environment, preventing theft, and ensuring the safety of customers and staff.

Key duties include patrolling, reporting incidents, and liaising with store management. You must hold a valid SIA Door Supervisor or Security Guard Licence and demonstrate excellent communication and customer service skills.

Qualifications

• Valid SIA Door Supervisor or Security Guard Licence.
• Excellent communication and customer service skills.

Responsibilities

• Provide a professional and visible security presence.
• Monitor and deter shoplifting, theft and antisocial behaviour.
• Conduct regular patrols throughout the store.
• Identify and respond appropriately to suspicious activity.
• Build positive working relationships with store management and staff.
• Report incidents promptly and complete accurate incident reports.
• Maintain excellent standards of customer service and professionalism.
• Book on and off duty with the control room and complete hourly welfare checks.
• Maintain a smart appearance and wear the required uniform.

Skills

Customer service

Communication

Observational skills

Job description

360 Alert Security Ltd. seeks a reliable and experienced SIA Licensed Retail Security Officer to work 36 hours per week in Kentucky. The role focuses on maintaining a safe retail environment, preventing theft, and ensuring the safety of customers and staff.

Key duties include patrolling, reporting incidents, and liaising with store management. You must hold a valid SIA Door Supervisor or Security Guard Licence and demonstrate excellent communication and customer service skills.