Evening Retail Security Officer - Patrol, CCTV & Service

OCS; Wells (ME); On-site; USD 32,000 - 42,000; Full time

Job summary

OCS UK & Ireland seeks a Retail Security Officer to protect customers, staff, and stock in a fast-paced retail setting. You will act as a visible deterrent, provide excellent customer service, and respond effectively to incidents.

You will monitor CCTV, patrol the store, assist customers, de-escalate tensions, and ensure compliance with site procedures while working Tuesday to Saturday, 13:00–22:00. The role requires a valid SIA license or equivalent, flexibility for shifts, and strong

Qualifications

• Strong observational skills and the ability to identify suspicious behaviour.
• Excellent verbal and written communication for reporting and interactions.
• Proactive and professional approach to ensuring safety and security.
• Flexibility to work varied shifts, including weekends and evenings.

Responsibilities

• Act as a visible security presence within the store, deterring theft and anti-social behaviour.
• Conduct regular patrols of the store premises, ensuring safety and security at all times.
• Monitor CCTV and other security equipment to identify and respond to suspicious activities.
• Carry out searches of individuals if required in accordance with company policies.
• Respond to alarms and incidents promptly, escalating issues to management or law enforcement as necessary.
• Complete detailed and accurate incident and observation reports.
• Liaise with store management and staff to address security concerns or potential threats.
• Provide a professional and welcoming approach to customers, staff, and visitors.

Skills

Observational skills

Verbal communication

Written communication

Professional demeanor

Flexibility

Job description

OCS UK & Ireland seeks a Retail Security Officer to protect customers, staff, and stock in a fast-paced retail setting. You will act as a visible deterrent, provide excellent customer service, and respond effectively to incidents.

You will monitor CCTV, patrol the store, assist customers, de-escalate tensions, and ensure compliance with site procedures while working Tuesday to Saturday, 13:00–22:00. The role requires a valid SIA license or equivalent, flexibility for shifts, and strong