Shuttle Van Driver

Sonesta International Hotels Corporation; Illinois; On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Vacation and Sick Days

Employee Discounts

Job summary

Sonesta International Hotels Corporation is seeking a Shuttle Van Driver at Sonesta Chicago O'Hare Airport in Rosemont, IL. The role requires a CDL, a clean driving record, and a strong focus on guest service during morning and evening shifts.

Responsibilities include safe vehicle operation, luggage assistance, and daily vehicle inspections. The position offers full-time hours with tips and a benefits package, aligning with Sonesta's guest-first hospitality standard.

Qualifications

• High School diploma or equivalent is required.
• One year of hotel or retail customer service is preferred.
• CDL is required for the role.
• Ability to communicate in English; other languages are a plus.

Responsibilities

• Operate hotel shuttle van safely and courteously for guests and destinations.
• Assist guests with luggage and loading/unloading as needed.
• Perform vehicle inspections and keep the vehicle clean and well-maintained.
• Provide information about hotel facilities and local attractions to guests.
• Adhere to all state, federal, and local safety rules and airport guidelines.
• Coordinate with shifts and management to ensure guest satisfaction.

Skills

Fluent English

Customer service

Communication

Education

High School diploma or equivalent

Commercial Driver's License (CDL)

Job description

## Shuttle Van DriverApplylocations: Sonesta Chicago O'Hare Airport- Rosemont, ILtime type: Full timeposted on: Posted 8 Days Agojob requisition id: R-0073270**We’re Sonesta International Hotels.** The 8th largest hotel company in the U.S.—and growing fast.An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.**Together We Thrive**—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.**Job Description Summary**The Van Driver (VD) operates the hotel van to and from guest destinations in a safe and courteous manner. Will be required to work mornings, evening, weekends, and holidays. Drivers are scheduled to work the following shifts: - 3:30 am - 9:30 am - 9:30 am - 4:30 pm - 4:30 pm - 11:30 pm**Job Description****DUTIES AND RESPONSIBILITIES**:* Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.* Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading vehicle.* Operate vehicle in accordance with state laws; observe all airport rules pertaining the shuttle vehicles.* Explain and promote hotel facilities, outlets and services to guests and provide information regarding local attractions and activities.* Perform daily inspection of vehicles; take necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.* Maintain vehicle mileage log.* Regularly inspect and clear hotel entrance and surrounding areas of litter and debris.* Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.* Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.* Ensure compliance with federal, state and local laws regarding health, and safety.* Perform other duties as assigned.**QUALIFICATIONS AND REQUIREMENTS**:* High School diploma or equivalent required.* One year of previous hotel experience, or retail customer service preferred.* Previous background from the extended stay industry preferred.* Ability to speak, read, and write fluent English; other languages beneficial.* Professional verbal and written communication skills.* Valid driver’s license required. Commercial Driver's License (CDL) is required.* Frequently standing up, bending, climbing, kneeling, and moving about the facility.* Carrying, lifting or pulling items weighing up to 100 pounds.* Frequently handling objects and equipment.* Will be required to work mornings, evening, weekends, and holidays.**Additional Job Information/Anticipated****Pay Range**Pay Range $17.40 - $18.40 plus tips. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: • Medical, Dental and Vision Insurance • Health Savings Account with Company Match • 401(k) Retirement Plan with Company Match • Paid Vacation and Sick Days • Sonesta Hotel Discounts • Educational Assistance • Paid Parental Leave • Company Paid Life Insurance • Company Paid Short Term and Long Term Disability Insurance • Various Employee Perks and Discounts • Hospital Indemnity • Critical Illness Insurance • Accident Insurance**Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.****Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.**