Shuttle & Parking Operations Assistant Manager

Elite Parking; Northern (KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

ELITE Parking Services is seeking an energetic Assistant Manager to lead shuttle operations and oversee daily parking activities with a focus on safety and guest satisfaction. You will manage a dynamic team, coordinate vehicle flow, and ensure smooth operations at our locations.

The role emphasizes hands-on leadership, attention to detail, and delivering exceptional customer service while maintaining high safety standards in a fast-paced environment.

Qualifications

• Experience in shuttle or parking management roles.
• Valid driver’s license; experience operating various vehicle types is a plus.
• Excellent customer service skills with ability to communicate effectively in diverse settings.
• Attention to accuracy and accountability.
• Familiarity with parking operations or retail math enhances daily task management.

Responsibilities

• Supervise shuttle drivers and staff to ensure efficient vehicle handling and customer interactions
• Maintain clear communication with team members, guests, and management to address needs promptly
• Monitor parking lot conditions, ensuring safety protocols are followed and area remains secure
• Conduct regular inspections of parking facilities/vehicles, identifying maintenance needs or safety hazards

Skills

Shuttle management

Parking operations

Customer service

Team leadership

Safety compliance

Job description

ELITE Parking Services is seeking an energetic Assistant Manager to lead shuttle operations and oversee daily parking activities with a focus on safety and guest satisfaction. You will manage a dynamic team, coordinate vehicle flow, and ensure smooth operations at our locations.

The role emphasizes hands-on leadership, attention to detail, and delivering exceptional customer service while maintaining high safety standards in a fast-paced environment.