Assistant Manager (WAIKOLOA)

Elite Parking; Northern (KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

ELITE Parking Services is seeking an energetic Assistant Manager to lead shuttle operations and oversee daily parking activities with a focus on safety and guest satisfaction. You will manage a dynamic team, coordinate vehicle flow, and ensure smooth operations at our locations.

The role emphasizes hands-on leadership, attention to detail, and delivering exceptional customer service while maintaining high safety standards in a fast-paced environment.

Qualifications

• Experience in shuttle or parking management roles.
• Valid driver’s license; experience operating various vehicle types is a plus.
• Excellent customer service skills with ability to communicate effectively in diverse settings.
• Attention to accuracy and accountability.
• Familiarity with parking operations or retail math enhances daily task management.

Responsibilities

• Supervise shuttle drivers and staff to ensure efficient vehicle handling and customer interactions
• Maintain clear communication with team members, guests, and management to address needs promptly
• Monitor parking lot conditions, ensuring safety protocols are followed and area remains secure
• Conduct regular inspections of parking facilities/vehicles, identifying maintenance needs or safety hazards

Skills

Shuttle management

Parking operations

Customer service

Team leadership

Safety compliance

Job description

Since 1992, ELITE Parking Services has been proudly serving Hawaii's businesses, people, and hospitality industry with the state's best valet and self-parking services. But what we do is more than simply parking cars. Our philosophy is to provide the most efficient and courteous valet services at affordable rates and ensure that every guest we serve feels special, secure, and respectfully cared for. We are located at luxury hotels, award winning fine dining restaurants, major health care facilities, financial institutions and at prestigious community events.

We are seeking an energetic and detail-oriented Assistant Manager to lead our shuttle operations with enthusiasm and precision. In this pivotal role, you will oversee daily parking activities, ensure smooth vehicle flow, and deliver exceptional customer service to all visitors. Your leadership will help create a safe, organized, and welcoming environment, fostering positive experiences for guests and staff alike. This hands-on position offers an exciting opportunity to manage a dynamic team while maintaining high standards of safety and efficiency.

Duties

• Supervise shuttle drivers and staff to ensure efficient vehicle handling and customer interactions
• Maintain clear communication with team members, guests, and management to address needs promptly
• Monitor parking lot conditions, ensuring safety protocols are followed and the area remains secure
• Conduct regular inspections of parking facilities/vehicles, identifying maintenance needs or safety hazards

Experience

• Experience in shuttle or parking management roles
• Strong driving skills with a valid driver's license; experience operating various vehicle types is a plus
• Excellent customer service skills with the ability to communicate effectively in diverse settings
• Attention to accuracy and accountability
• Familiarity with parking operations or retail math enhances your ability to manage daily tasks efficiently

Elite Parking is an equal opportunity Employer.