Shuttle Driver PM l

Omni Grove Park Inn Resort & Spa; Asheville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

The Omni Grove Park Inn & Spa is seeking a Shuttle Driver to provide transportation services to guests around the resort property. This role requires a friendly, customer service-oriented individual who can maintain high standards of guest service while ensuring vehicle safety. Must be flexible to work varied shifts, including nights and weekends, and have a valid North Carolina Class C License.

Qualifications

• Must be 21 years or older.
• Must pass pre-employment drug screening.
• Flexible schedule; including days, nights, weekends, and holidays.

Responsibilities

• Drive shuttle bus to and from designated destinations in a timely manner.
• Greet guests and provide onboarding assistance.
• Inspect vehicle daily and report any damage or safety concerns immediately.

Skills

Customer Service Oriented

Outgoing, friendly personality

Education

Valid Class C North Carolina License

Job description

Location

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Job Description

To transport hotel guests to designated destinations around the resort property. When not providing transportation services, this role will be staged at the entrance of the resort where they will greet guests, creating a memorable first impression. Must be available to work until 1 AM.

Responsibilities

Drive shuttle busto and from designated destinations in a timely manner

Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic

Greet guests and provide on boarding assistance

Ensure cleanliness of the vehicle; including interior and exterior

Inspect vehicle daily and report any damage or safety concerns immediately to management

Maintain accurate log of vehicle maintenance

Report any safety concern immediately to management

Maintain accurate log of services rendered

Create memorable experience during transportation service

Maintain 4-Star/4-Diamond standards of guest service.

Accept other special duties as requested by management.

Assist in keeping front entrance clean and tidy

Understand all emergency procedures

Understand all amenities and services offered at the Hotel and local area

Understand all Moments of Service scenarios

Qualifications

• Customer Service Oriented
• Must be 21 years or older
• Must pass pre-employment drug screen
• Outgoing, friendly personality
• Valid Class C North Carolina License required
• Flexible schedule; including days, nights, weekends, and holidays
• Ability to lift 50 lbs.
• Ability to sit or stand for long periods of time
• Ability to bend in order to lift heavy items

Source: Hospitality Online