Shuttle Driver

Sheraton; San Diego (CA); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Marriott travel discounts

Complimentary parking

Free meals

Job summary

The Sheraton San Diego Resort is seeking a Bus/Shuttle Driver to deliver safe, reliable transportation for hotel guests and assist with luggage as needed. You will operate the shuttle, maintain logs, and keep the vehicle clean and well‑maintained while upholding service standards.

We value guest‑facing teamwork, clear communication, and a strong focus on safety. Flexible shifts include holidays, nights, and weekends based on events at the hotel.

Qualifications

• Customer service experience preferred.
• Strong communication and teamwork skills.
• Ability to lift up to 50 lbs regularly.

Responsibilities

• Safely transport hotel guests to and from designated locations per schedule.
• Assist guests with lifting, loading, storing, and unloading luggage.
• Maintain accurate driver logs and ensure vehicle cleanliness and maintenance.
• Provide guests with local information and directions as appropriate.

Skills

Customer service

Communication

Teamwork

Physical stamina

Lifting 50 lbs

Job description

Description

Why work for The Sheraton San Diego Resort?

Located on the Harbor Island waterfront, Sheraton San Diego Resort offers breathtaking views of the city skyline and the San Diego Bay. As one of the largest and most recently renovated resorts, we take pride in a culture built on genuine care -both for our guests and for our associates. Our mission is simple: to be a resort where guests love to stay and associates love to work!

We offer competitive pay and a comprehensive benefits package, including medical, dental, vision, and life insurance, paid time off, retirement plans, Marriot travel discounts, and complimentary parking and meals.

Job Summary

The Bus/Shuttle Driver is responsible for providing safe, reliable, and timely transportation services for hotel guests to and from designated locations. This role requires operating the hotel's shuttle vehicle, assisting guests with luggage, maintaining accurate driver logs, and ensuring the vehicle is clean and well-maintained. The ideal candidate delivers exceptional customer service, adheres to all traffic laws and company policies, and contributes to a memorable guest experience throughout the journey.

The pay rate for this position is $19 per hour plus tips.

Work Hours

• Will be required to work flexible scheduled shifts based on business needs
• Scheduling includes holidays, nights, and weekends depending on hotel events and functions.

Job Requirements

• Valid Class B Driver License with Passenger ("P") Endorsement Required to safely operate passenger-carrying vehicles - Don't have the required license? Ask us about certification assistance!
• Previous customer service experience preferred
• Ability to prioritize tasks and work efficiently with limited supervision
• Strong team player with excellent communication skills; able to collaborate effectively with management and coworkers in a professional manner
• Physical ability to bend, squat, push, pull and lift 50lbs regularly to assist with luggage and guest items

Job Responsibilities

• Safely transport hotel guests to and from the property and designated locations per schedule
• Assist guests with lifting, loading, storing, and unloading luggage and personal items
• Maintain accurate up-to-date driver logs in accordance with hotel policy
• Monitor vehicle condition and schedule cleaning and maintenance as needed
• Provide guests with accurate regarding shuttle pick-up/drop-off times
• Verbally welcome and open doors for guests entering or exiting the Hotel front entrance
• Greet guests at their personal vehicles and explain relevant parking information as needed
• Offer helpful local information, assist with directions, and recommend dining, entertainment, shopping, and area attractions when appropriate
• Maintain cleanliness of the front drive, lobby, valet desk, and surrounding furniture and public space
• Support other departments by assisting with duties as needed
• Carry out supervisor requests in alignment with hotel policies, standard operating procedures, and service standards
• Follow established service standards, operational procedures, and safety protocols at all times
• Work cooperatively with co-workers and all hotel departments to ensure a seamless guest experience
• Adhere to attendance and reliability policies
• Perform additional duties as assigned by management to support hotel operations

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the "at will" employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [e-mail].

Sheraton San Diego Resort is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.