Shuttle Driver

One Ocean Resort & Spa; Philadelphia (Philadelphia County); On-site; USD 19,000 - 28,000; Full time

Job summary

Sheraton Suites Philadelphia Airport in Philadelphia, PA is seeking a Guest Service Aide to join our front desk team. You will train and supervise new staff, prepare schedules and manage time records, and assist guests with luggage and directions to hotel facilities.

This in-office role requires excellent communication, a customer-first mindset, and flexibility to work nights, weekends, and holidays. We pride ourselves on hospitality and guest satisfaction.

Qualifications

• Requires a valid CDL.
• Customer service focused with excellent verbal and written communication.
• Strong work ethic and initiative.
• Ability to work under pressure.
• Flexible to work nights, weekends, and holidays.
• Team player delivering great guest experiences.

Responsibilities

• Train and supervise all new Guest Service Aides.
• Prepare weekly schedule and maintain time cards and reviews.
• Provide baggage delivery and handle luggage with proper tagging.
• Keep front lobby and entrances clean and welcoming.
• Offer directions to hotel facilities and local attractions.

Skills

CDL

Customer service orientation

Communication skills

Teamwork

Job description

Philadelphia, Pennsylvania, United States

Location Description

4101 B Island Ave, Philadelphia, Pennsylvania 19153

Experience the Sheraton Suites Philadelphia Airport. Relax in our spacious and modern suites, featuring the renowned Sheraton Signature Sleep Experience, ergonomic desk chairs and plasma TVs. Connect to work or home with high speed Internet access, PC work stations and more in our lobby. Reenergize after a long day or flight at Sheraton Fitness. Try a great meal or drink in our Vector Restaurant & Lounge, a great place to connect with friends and loved ones. For quick bites, coffee and beverages on the go, stop by the Vector Grab & Go. We've thought of everything you need for a relaxed and memorable stay. With easy access to and from Philadelphia International Airport on our complimentary shuttle, we are also convenient to all of downtown Philadelphia's attractions, including Independence Hall, the Liberty Bell, the historic district and shopping and cultural destinations. Welcome to Sheraton Suites Philadelphia Airport--an upbeat and refreshing hotel experience.

Job Description

What you will be doing

• Train and supervise all new Guest Service Aides.
• Prepare weekly schedule for Guest Service Aides and maintain documentation (time cards, reviews, etc.).
• Provide baggage delivery to guest rooms. Accurately tag and store luggage for guest as needed and maintain accurate records of incoming and outgoing luggage. Open entrance door for and warmly greet/welcome all guests.
• Ensure the front lobby; front interior and exterior entrances are clean and inviting.
• May provide directions to hotel facilities and rooms, as well as local area attractions.

Location

Philadelphia Sheraton-PHLSI

Requirements

What we are looking for

• Requires a valid CDL.
• Customer Service Focused, excellent communication skills, both verbal and written.
• High work ethic and self-initiative
• Ability to work in high pressure situations
• Flexible to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Starting Salary $17.00

Status

Full-time

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