CDL SHUTTLE DRIVER (H)

ABM Industries; Atlanta (GA); On-site; USD 36,000 - 45,000; Full time

Job summary

ABM Industries is seeking a Shuttle Driver in the Atlanta area to transport passengers to and from designated locations, including airports, hospitals, and venues. The role emphasizes safety, courteous guest service, and basic vehicle maintenance.

Ideal candidates may have CDL endorsements; on-the-job training is provided, with no minimum education required. The role supports a diverse range of shifts and locations, with ABM’s veteran-friendly hiring approach.

Qualifications

• Experience in passenger transport or customer-facing roles is a plus.
• Strong safety awareness and ability to follow procedures.
• Excellent communication and problem-solving skills.

Responsibilities

• Transport passengers to and from assigned locations.
• Ensure safe loading/unloading and assist passengers with special needs (wheelchair lifts, tie-downs).
• Help passengers load/unload luggage as needed.
• Inspect vehicles for safety and perform routine cleaning and maintenance.
• Provide directions and courteous service to guests.
• Maintain and enforce the bus evacuation plan.
• Report incidents to supervisor immediately.
• Refuel and log fuel usage; keep shuttle clean and organized.
• Perform pre- and post-inspections for safety and DOT compliance.

Skills

Customer service

Education

CDL class endorsement

Job description

Overview

The Shuttle Driver drives passengers to and from assigned locations. Depending on the contractual need this could be around or near an airport, commercial building, hospital, sports arena, entertainment venue, educational facility or warehouse.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline.pdf)

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88M, LS, 3531, 2T1X1

Responsibilities

• Transport, load and unload passengers, providing daily transportation services at designated pick-up and drop-off locations
• Ensure the safe loading and unloading of passengers, including the safe operation and handling of specialized equipment for unloading passengers with special needs (i.e wheelchair lifts and tie-downs)
• Help passengers to load and unload luggage as needed
• Inspect vehicles on a regular basis to find any unsafe conditions or maintenance issues; perform routine cleaning and bus maintenance activities
• Meet patrons needing assistance to and from various airport locations and lots
• Inspect shuttle for preexisting damage record information using electronic device or manual ticket
• Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
• Maintain and enforce bus evacuation plan and coordinates bus evacuation activities as appropriate
• Immediately reports any incidents or claims to Operations Manager or Shift Lead
• Refuel and maintain shuttle equipment and fuel use logs
• Maintain a clean work environment, disinfecting shuttle after each use
• Performs pre-inspection and post-inspection activities to ensure proper operating conditions, adherence to prescribed Department of Transportation standards, and compliance with proper safety standards

Qualifications

Required:

• Must be 21 years of age or older
• No experience required and on the job training provided
• No high school diploma, GED or college degree required
• This role may require a CDL with a specific class and endorsement requirement

Preferred:

• One (1) year of prior work experience as passenger shuttle driver is preferred

REQNUMBER: 173194

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.