Shuttle Driver

Great-Lakes-Management-Group; Madison (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off (PTO)

Paid Holidays

Leadership Development Programs

Employee Recognition Programs

Supportive Team-Oriented Culture

USA TODAY Top Workplace Award Winner

Job summary

Great Lakes Management Group (GLMG Hotels) is seeking a friendly, dependable Shuttle Driver to provide safe, courteous transportation for hotel guests in Madison, WI. You will be an ambassador for the hotel, delivering exceptional hospitality and information on local attractions.

The role requires a valid driver's license, physical ability to assist guests with luggage, and comfort with daily vehicle inspections. Join a Top Workplace winner and be part of a supportive team culture.

Qualifications

• High School Diploma or equivalent preferred.
• Previous shuttle driving, transportation, hospitality, or customer service experience preferred.
• Valid driver's license required.
• Must meet hotel insurance carrier driving requirements.
• Strong guest service and communication skills.
• Knowledge of local roads, attractions, businesses, and airports preferred.
• Ability to lift up to 50 pounds and assist guests with luggage.

Responsibilities

• Provide safe and timely transportation for hotel guests.
• Transport guests to and from airports, businesses, restaurants, event venues, and approved destinations.
• Assist guests with luggage and personal belongings when appropriate.
• Maintain scheduled shuttle routes and respond promptly to transportation requests.
• Welcome guests in a friendly and professional manner.
• Provide information about hotel amenities, local attractions, restaurants, and transportation options.
• Conduct daily vehicle inspections and safety checks.
• Maintain cleanliness and appearance of the shuttle vehicle.
• Maintain transportation logs and communicate schedules with hotel staff.
• Assist Front Desk and hotel operations during downtime between shuttle runs.

Skills

Guest service

Communication skills

Safety awareness

Customer service

Valid driver's license

Knowledge of local roads

Education

High School Diploma or equivalent

Job description

Great Lakes Management Group (GLMG Hotels)

USA TODAY Top Workplaces Award Winner - 2024, 2025 & 2026
Join an award-winning hospitality company and become a key part of the guest experience by providing safe, reliable, and friendly transportation services.

• Competitive Pay
• Paid Time Off (PTO)
• Paid Holidays
• Leadership Development Programs
• Employee Recognition Programs
• Supportive Team-Oriented Culture
• Work for a USA TODAY Top Workplace Award Winner (2024, 2025 & 2026)

Position Summary

GLMG Hotels is seeking a friendly, dependable, and service-focused Hotel Shuttle Driver to provide safe, courteous, and reliable transportation services for hotel guests. This position serves as a key ambassador of the hotel by creating positive first and last impressions while delivering exceptional hospitality.

What You'll Do

• Provide safe and timely transportation for hotel guests.
• Transport guests to and from airports, businesses, restaurants, event venues, and approved destinations.
• Assist guests with luggage and personal belongings when appropriate.
• Maintain scheduled shuttle routes and respond promptly to transportation requests.
• Welcome guests in a friendly and professional manner.
• Provide information about hotel amenities, local attractions, restaurants, and transportation options.
• Conduct daily vehicle inspections and safety checks.
• Maintain cleanliness and appearance of the shuttle vehicle.
• Maintain transportation logs and communicate schedules with hotel staff.
• Assist Front Desk and hotel operations during downtime between shuttle runs.

Qualifications

• High School Diploma or equivalent preferred.
• Previous shuttle driving, transportation, hospitality, or customer service experience preferred.
• Valid driver's license required.
• Must meet hotel insurance carrier driving requirements.
• Strong guest service and communication skills.
• Knowledge of local roads, attractions, businesses, and airports preferred.
• Ability to lift up to 50 pounds and assist guests with luggage.

Why GLMG Hotels?

At GLMG Hotels, we believe Every Guest Matters and Every Team Member Matters. Our Anchors for Success guide everything we do. We invest in our people, celebrate success, and create opportunities for growth while delivering exceptional hospitality experiences for our guests, team members, and owners.