Shuttle Driver

LAZ Parking; Colorado Springs (CO); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Paid training

Growth opportunities

Team-oriented environment

PayActiv on-demand wages

Uniforms provided

Health coaching & wellness resources

EAP

Job summary

LAZ Airport Services is hiring Airport Shuttle Drivers to deliver safe and reliable transportation for airport travelers. You will be a key representative, greeting passengers, assisting with luggage, and ensuring a positive passenger experience across busy airport routes.

Responsibilities include operating shuttle vehicles safely, adhering to DOT regulations, performing inspections, and maintaining vehicle readiness.

Qualifications

• Two years of licensed driving experience.
• Valid driver’s license and clean driving record.
• Ability to meet DOT requirements and pass background/drug checks.

Responsibilities

• Greet and assist passengers with a friendly, professional attitude.
• Provide safe, on-time shuttle transportation to and from airport terminals.
• Assist passengers with luggage and mobility devices as needed.
• Follow DOT regulations, company policies, and safety procedures.
• Complete pre-trip and post-trip inspections and document issues.
• Communicate delays or route changes to passengers and management.
• Maintain a clean, passenger-ready vehicle and professional appearance.

Skills

Customer service

English fluency

Safety minded

Education

High school diploma or GED

Job description

Deliver Exceptional Service. Drive Safety. Create a Seamless Travel Experience.

Want to hear something crazy?

Millions of travelers rely on airport transportation services every day, and a safe, reliable shuttle experience can make all the difference in their journey.

That's where LAZ Airport Services comes in. As one of the nation's largest and fastest-growing parking and transportation management companies, LAZ supports airports across the country by helping travelers get where they need to go safely, efficiently, and with exceptional service.

At LAZ, we live by a simple philosophy:

"Parking is our industry, but people are our passion."

If you enjoy helping people, operating vehicles safely, and providing exceptional customer service in a fast-paced airport environment, this could be the opportunity for you.

Why Join LAZ?

• Paid training and development
• Growth and advancement opportunities
• Team-oriented work environment
• Opportunity to gain experience in airport transportation operations
• Customer-focused role with daily interaction and variety
• Work alongside supportive leaders invested in your success
• PayActiv - On-demand access to earned wages
• Free company uniforms
• Health Coaching & Wellness Resources
• Employee Assistance Program (EAP)

What You'll Do

As an Airport Shuttle Driver, you'll serve as a key representative of LAZ Airport Services by providing safe, reliable, and professional transportation services for airport travelers. You'll help ensure efficient passenger movement while delivering exceptional customer experiences.

Customer Service

• Greet passengers in a friendly, professional, and welcoming manner.
• Create positive first and last impressions for travelers.
• Assist passengers entering and exiting shuttle vehicles.
• Help passengers with luggage, mobility devices, and personal belongings as needed.
• Provide directions and airport-related information.
• Respond promptly and professionally to passenger questions and concerns.
• Communicate delays, route changes, and operational updates as necessary.
• Maintain a positive and service-focused attitude throughout each shift.

Shuttle Operations

• Safely operate company shuttle vehicles along designated airport routes.
• Transport passengers in a safe, courteous, and timely manner.
• Assist passengers with boarding and exiting shuttle vehicles.
• Help load and unload luggage and personal belongings.
• Follow all traffic laws, DOT regulations, company policies, and operational procedures.
• Complete required pre-trip and post-trip vehicle inspections.
• Accurately complete inspection reports, passenger logs, and other required documentation.
• Report maintenance issues, safety concerns, accidents, or operational incidents promptly.
• Maintain clean, organized, and passenger-ready shuttle vehicles.
• Communicate route issues, delays, and passenger concerns to management.

Teamwork & Operational Support

• Work effectively both independently and as part of a team.
• Follow all company safety, transportation, and operational procedures.
• Communicate effectively with passengers, coworkers, and leadership.
• Remain calm and professional in busy airport environments.
• Assist team members as operational needs require.
• Represent LAZ Airport Services with professionalism, integrity, and pride.

We're Looking For Team Members Who Are

People-Focused

You enjoy helping others and providing exceptional service experiences.

Safety-Oriented

You understand the responsibility involved in transporting passengers safely.

Dependable

You take ownership of your responsibilities, arrive prepared, and can be counted on by teammates and customers.

Professional

You maintain a positive attitude and represent the organization with courtesy and respect.

Team-Oriented

You communicate effectively, collaborate well with others, and contribute to a positive work environment.

Adaptable

You remain focused and professional while working in fast-paced and changing environments.

Qualifications

Required

• Valid driver's license.
• Driving record that meets company standards.
• Minimum of two years of licensed driving experience.
• Ability to meet all applicable Department of Transportation (DOT) requirements.
• Ability to obtain and maintain required DOT medical certifications or documentation.
• Ability to safely operate company shuttle vehicles.
• Ability to successfully complete required background checks, drug screenings, driving record reviews, and medical clearances, where applicable.
• Strong customer service and communication skills.
• Ability to communicate effectively in English.
• Ability to work assigned schedules and maintain reliable attendance.
• Ability to work outdoors in varying weather conditions.

Preferred

• Shuttle driving or passenger transportation experience.
• Parking, hospitality, transportation, or customer service experience.
• High school diploma or GED.
• Bilingual skills are a plus.

Success in This Role Looks Like

• Delivering exceptional customer and passenger experiences.
• Safely operating company shuttle vehicles.
• Maintaining compliance with company policies and DOT requirements.
• Supporting efficient airport transportation operations.
• Building positive relationships with passengers, teammates, and management.
• Contributing to a safe, organized, and service-focused operation.

Physical Requirements

This role requires the ability to:

• Work outdoors in various weather conditions, including heat, rain, snow, and wind.
• Sit and drive for extended periods.
• Stand and walk throughout the workday.
• Lift, push, and pull up to 50 pounds.
• Bend, stoop, squat, reach, and move frequently during a shift.
• Safely enter and exit shuttle vehicles.
• Assist passengers with luggage and personal belongings.
• Conduct vehicle inspections and related operational tasks.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Why LAZ?

Build Your Future with LAZ Airport Services

If you're ready to join a team that values service, safety, and professional growth while helping travelers begin and end their journeys with ease, we'd love to meet you.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law.

LAZ Parking is proud to be an Equal Opportunity Employer and participates in E-Verify.