Shuttle Driver - Syracuse, NY

LAZ Parking; City of Syracuse (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Great Base Pay

Sign-on Bonus

On-demand pay (Pay Activ)

Paid training

Uniform provided

Growth opportunities

401(k) with Employer Match

Medical, dental, vision plans

Health coaching & EAP

Smoking cessation program

Job summary

LAZ Parking in Syracuse, NY is hiring a Shuttle Driver to provide safe, reliable transportation for passengers and employees to airport terminals and employee parking. You will greet guests, assist with luggage, and maintain vehicle safety and cleanliness.

The role requires at least 2 years of licensed driving, a CDL with passenger endorsement for up to 15 passengers, and the ability to work flexible shifts including weekends and holidays. Training is provided and growth opportunities exist.

Qualifications

• Minimum 2 years of licensed driving experience.
• CDL license with passenger endorsement for up to 15 passengers is required.
• Ability to communicate professionally in English.
• Ability to work flexible shifts including days, evenings, weekends, and holidays.

Responsibilities

• Greet customers and respond promptly to inquiries and issues.
• Provide daily transportation for passengers to and from destinations.
• Perform pre- and post-inspections to ensure safety and compliance.
• Assist passengers with loading/unloading and special needs equipment.
• Maintain accurate incident reports and communicate with dispatch.
• Keep the shuttle vehicle clean and fueled, adhering to safety standards.

Skills

Communication

Outgoing personality

English proficiency

Flexible shifts

Feedback mindset

Sense of urgency

Teamwork

Customer service

Job description

What's in it for you?

We are redefining parking management and having fun doing it! To support our company's culture of investing in our people, we offer employees the following perks:

• Great Base Pay - $23/hour
• Sign on bonus $350
• Must have a CDL license with a passenger endorsement for up to 15 passengers
• Growth Opportunities
• Pay Activ- On-demand access to earned wages, get up to 50% of your earned wages immediately
• Paid training
• Free company uniform

The following programs are available to help support you as a LAZ employee,freeof charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Benefits:

• 401(k) with Employer Match
• Medical, dental, vision - 3 plan options!

The Spirit of the Position:

The Shuttle Driver position is responsible for the effective, efficient and safe transportation, loading and unloading of passengers & employees to and from the airport terminal and employee parking, and to ensure that all activities support the safety and welfare of all passengers.

Responsibilities:

• Reliable and punctual attendance is paramount to this position.
• Works well with others and is a strong team player.
• Greet customers, be responsive and timely with correspondence and problem resolution, display a caring attitude, and develop a rapport with all passengers.
• When greeting every passenger and offer to lift and carry baggage onto the shuttle or luggage trailer for storage.
• Anticipate guest needs wherever possible and exhibit a sincere desire to meet or exceed them
• Assist passengers with general information about local area.
• To work with and without supervision and follow direction of supervisors when requests are made.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Provide daily transportation for passengers to and from destinations.
• Perform pre- and post-inspection activities to ensure proper operating conditions, adherence to Company & DOT standards, and compliance with proper safety and maintenance standards.
• Assist passengers when boarding and exiting the vehicle. Ensure the loading and unloading of passengers to and from destinations, to include operation of specialized equipment for unloading passenger with special needs, (i.e. wheelchair lifts and tie-downs).
• Provide customers with a space reminder & educate passengers where to catch the shuttle upon their return to the airport location Inform guests/visitors of parking services and fees, direct and announce them to their intended destination pick up/ drop off points and offer an appropriate closing comment using the loudspeaker.
• Prepare and submit accident / incident reports in a timely manner.
• Perform daily/ routine cleaning and shuttle maintenance activities; maintain neat and orderly appearance to include assigned uniforms.
• Exercise care in the handling of funds and reporting of lost articles.
• Conduct re-fueling activities, to include maintaining assigned fuel usage logs.
• Comply with Federal DOT requirements, State driving regulations, city and Airport safety rules and procedures.
• Establish and maintain effective communication and working relationships with passengers, co-workers, supervisors, managers, etc.
• Use two-way radio to interact and communicate professionally with dispatch office and/or supervisor.
• Report accidents, problems, and other required shuttle information (both mechanical and cosmetic) to management in a timely manner.
• Keep the shuttle bus secure and follow all safety procedures.
• Maintain alertness and be observant of any activity, both authorized and unauthorized, and take appropriate actions.
• Adhere to all safety codes and OSHA standards.
• Respond to all guest/visitor inquiries and resolve service/ customer discrepancies accordingly in a respectable manner.
• Perform other related/ additional duties and tasks as assigned.

Requirements:

• have at least 2 years of licensed driving experience

- Reliable transportation to and from work.

Skills:

• Ability to communicate professionally by conveying information effectively.
• Must possess outgoing and enthusiastic personality.
• Ability to speak, read, and comprehends the English language.
• Ability to work flexible shifts/ hours (days, evenings, weekends, holidays), including overtime, peak volume periods, vacated shifts
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent teambuilding and interpersonal skills.

Physical Demands:

• Ability to work in the elements -- heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and sit for extended periods of time, up to 8 hours a day.
• Ability to drive continuously in the designated shuttle for a minimum of 2-3 hours.
• Ability to bend, stoop, squat and lift frequently throughout a shift.
• Ability to apply pressure to an object with the fingers and palm.
• Ability to perform functions that require repetitive motions using hands, wrists and arms.
• Ability to perform functions that require repetitive motions using ankles, knees and hips.
• Ability to express or exchange information, instructions, ideas, etc. by means of the spoken word.
• Ability to receive detailed information through oral communication and to make the discriminations in sound.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.