Shuttle Dispatch Specialist — Employee-Owned & Bonuses

The Parking Spot; Austin (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Employee ownership program

Weekly paychecks

Bonus opportunities

Medical, Vision, Dental, and 401(k)

Paid Time Off, Vacation Pay, Paid Hols

Training and development opportunities

Job summary

The Parking Spot in Austin, TX is hiring dispatchers to ensure timely shuttle dispatch between our facilities and the airport. You will play a key role in meeting service levels while delivering friendly, professional guest experiences.

Ideal candidates have a high school diploma or equivalent and strong interpersonal skills, with experience in dispatch, cashier, or customer service. You will multitask, use basic math and computer tools, and communicate clearly in English for safety.

Qualifications

• Must have a high school diploma or equivalent.
• Strong interpersonal and teamwork abilities.
• Experience in dispatch, cashier, or customer service preferred.
• Basic math and computer skills.
• Ability to multi-task and stay organized.
• Clear English communication for safety purposes.

Responsibilities

• Greet customers in a friendly, professional manner.
• Dispatch shuttles and ensure ample coverage at facility and airport.
• Meet targets through efficient shuttle movement and routing.
• Maintain a neat, clean work area.
• Communicate effectively with the team to ensure quality service.
• Cross-train for other frontline positions as directed by management.
• Provide customers with accurate information about the facility and terminals.
• Perform additional duties as reasonably requested by management.

Skills

Interpersonal skills

Teamwork

Customer service experience

Basic math

Computer skills

Multi-tasking

English communication

Education

High school education or equivalent

Job description

The Parking Spot in Austin, TX is hiring dispatchers to ensure timely shuttle dispatch between our facilities and the airport. You will play a key role in meeting service levels while delivering friendly, professional guest experiences.

Ideal candidates have a high school diploma or equivalent and strong interpersonal skills, with experience in dispatch, cashier, or customer service. You will multitask, use basic math and computer tools, and communicate clearly in English for safety.