Shuttle Bus Driver: Full-Time/Part-Time

Cleveland Clinic; Cleveland (OH); On-site; USD 23,000 - 33,000; Part time

Job summary

The Cleveland Clinic is seeking a Shuttle Bus Driver to transport patients, visitors and staff across the Main Campus, parking areas, and events. The role emphasizes safety, courteous service, and reliable transportation, including assisting passengers with wheelchairs and operating the wheelchair lift.

Responsibilities include daily safety inspections, clean vehicle presentation, and accurate ridership recording.

Qualifications

• Can read and write sufficient to fill out maintenance check lists.
• Can follow verbal directions and communicate clearly.
• CDL with air brakes and passenger endorsement.
• 5 years driving experience.
• Maintain eligibility of insurability as determined by insurance carrier requirements.

Responsibilities

• Provide safe shuttle transportation for patients, visitors and employees.
• Assist passengers with wheelchairs and operate wheelchair lift.
• Perform daily vehicle safety inspections and report deficiencies.
• Maintain vehicle cleanliness and presentation at all times.
• Record ridership data.

Skills

Reading & writing

Clear communication

CDL with air brakes

5 years driving experience

Insurance eligibility

Education

High School Diploma

Tools

CDL

Job description

Join the Cleveland Clinic team where you will work alongside passionate caregivers and leave a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

Our commitment to exceptional care extends beyond the clinical setting. Every interaction plays a role in creating a safe, welcoming experience for our patients, visitors, and caregivers. As a Shuttle Bus Driver, you’ll help connect our community across Cleveland Clinic Main Campus, employee parking areas, and special events while providing safe, reliable, and courteous transportation. You’ll provide transportation for patients, visitors, and employees while maintaining a strong focus on safety, professionalism, and exceptional customer service.

In this role, you’ll also assist individuals with physical challenges when boarding or exiting the shuttle, including operating the wheelchair lift and properly securing wheelchairs before the shuttle is in motion. Your attention to detail and commitment to safety help ensure every passenger has a comfortable and positive experience.

A caregiver in this position works part-time and/or full-time:

Part-Time: M-F 5:30-9:30am, M-F 2:00-6:00pm, M-F 4:00-8:00pm. Full-Time: M-F 1:00-9:30pm, M-F 12:45-9:15 pm, M-F 1:45-10:15pm.

A caregiver who excels in this role will:

• Conduct friendly, courteous and helpful interactions with passengers.
• Provide wheelchair assistance to destination and provide positive hand off with destination caregiver.
• Provide safe, efficient and quality shuttle transportation service as measured by driving record, compliance with established DOT regulations and Cleveland Clinic safety policies.
• Maintain vehicle presentation and cleanliness at all times in accordance with policy and procedures.
• Maintain situational awareness both inside/outside the shuttle at all times.
• Report any suspicious behavior to CCPD.
• Complete daily passenger vehicle safety inspections prior to placing the shuttle into operation and at the end of the shift.
• Record deficiencies and report prior to dispatching the vehicle.
• Maintain currency and effectiveness in operating wheelchair lift and associated equipment and safely secure patient and wheelchair at the wheelchair station.
• Assist passengers/luggage on/off shuttle.
• Record ridership data.

Minimum Qualifications

• Can read and write sufficient to fill out maintenance check lists
• Can follow verbal directions and communicate in a clear and concise manner
• Commercial driving training for purpose of safe handling of a shuttle bus with a capacity of up to 40 passengers
• Possess a valid State Commercial Drivers License (CDL) with air brakes and passenger endorsement and have less than 6 points on record
• Maintain eligibility of insurability as determined by CCF's insurance carrier's requirement to operate Foundation vehicles
• Drivers assume responsibility to pay fees associated with traffic violations
• 5 years driving experience

Preferred Qualifications

• High School Diploma
• Prior experience transporting passengers, patients or clients
• Prior commercial driving experience
• Strong safety awareness
• Strong customer service
• Basic computer skills

Physical Requirements

• Ability to perform work in a stationary position for extended periods
• Ability to travel throughout the Cleveland Clinic health system
• Ability to travel to locations outside of the Cleveland Clinic health system
• Ability to communicate and exchange accurate information
• Ability to move items weighing up to 50 pounds (lbs.)
• Ability to move patients
• Ability to assist patients, visitors and caregivers in wheelchairs in getting into and out of vehicles
• Ability to drive
• Ability to inspect equipment
• Ability to clean, operate cleaning equipment and use cleaning products
• Ability to distinguish color
• Ability to work in confined spaces
• Per Department of Transportation regulations, if you are a CDL driver you cannot be color blind.

Pay Range

Minimum hourly: $16.47

Maximum hourly: $23.61

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).