Shuttle Bus Driver

Cleveland Clinic; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Cleveland Clinic Health System seeks a Shuttle Bus Driver to transport patients, visitors, and staff across the Main Campus and employee parking areas. You will operate a shuttle with wheelchair accessibility, ensuring safety and excellent customer service.

Responsibilities include assisting passengers, performing safety inspections, maintaining vehicle readiness, and complying with DOT regulations as well as Cleveland Clinic safety policies.

Qualifications

• Able to read and write well enough to fill maintenance checklists.
• Follow verbal directions and communicate clearly.

Responsibilities

• Provide safe, reliable shuttle transportation for patients, visitors and staff.
• Assist passengers with wheelchairs and mobility aids.
• Perform daily vehicle safety inspections and report deficiencies.
• Maintain vehicle cleanliness and readiness; ensure security of passengers.
• Record ridership data and adhere to DOT regulations.

Skills

Commercial driving

Driving experience

Customer service

Safety awareness

Follow directions

Education

CDL with air brakes and passenger endorsement

High School Diploma

Tools

Wheelchair lift operation

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Shuttle Bus Driver

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Transportation and Fleet Services-Main Campus Hospital

Job Code

I10002

Shift

Evenings

Schedule

2:00pm-10:30pm

Job Summary

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and leave a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

Our commitment to exceptional care extends beyond the clinical setting. Every interaction plays a role in creating a safe, welcoming experience for our patients, visitors, and caregivers. As aShuttle Bus Driver,you’llhelp connect our community across Cleveland Clinic Main Campus, employee parking areas, andspecial eventswhile providing safe, reliable, and courteous transportation.

From greeting passengers with a friendly “hello” toassistingindividuals who needadditionalsupport, your service can make a meaningful difference each day.You’llprovide transportation for patients, visitors, and employees whilemaintaininga strong focus on safety, professionalism, and exceptional customer service.

In this role,you’llalsoassistindividuals with physical challenges when boarding or exiting the shuttle, includingoperatingthe wheelchair lift and properly securing wheelchairs before the shuttle is in motion. Your attention to detail and commitment to safety help ensure every passenger has a comfortable and positive experience.

A caregiver in this position worksMon-Fri, 1:45 pm — 10:15 pm.Every 7weekswillwork onweekends.

A caregiver who excels in this role will:

• Conduct friendly,courteousand helpful interactions with passengers.

• Provide wheelchairassistanceto destination and provide positive hand off with destination caregiver.

• Provide safe,efficientand quality shuttle transportationserviceas measured by drivingrecord, compliance with established DOT regulations and Cleveland Clinic safety policies.

• Maintain vehicle presentation and cleanliness at all timesin accordance withpolicy and procedures.

• Maintain situational awareness both inside/outside the shuttle at all times.

• Report any suspicious behavior to CCPD.

• Complete daily passenger vehicle safety inspections prior to placing the shuttle into operation and at the end of the shift.

• Record deficiencies and report prior to dispatching the vehicle.

• Maintain currency and effectiveness in operating wheelchair lift and associated equipment and safely secure patient and wheelchair at the wheelchair station.

• Assistpassengers/luggage on/off shuttle.

• Record ridership data.

Minimum qualifications for the ideal future caregiver include:

• Can read and write sufficient to fill out maintenance check lists

• Canfollow verbal directions and communicate in a clear and concise manner

• Commercial driving training for purpose of safe handling of a shuttle bus with a capacity of up to 40 passengers

• Possess a valid State CommercialDriversLicense (CDL) with air brakes and passenger endorsement and have less than 6 points on record

• Maintain eligibility of insurability asdeterminedby CCF’s insurance carrier’s requirement tooperateFoundation vehicles

• Drivers assume responsibility to pay fees associated with traffic violations

• 5 years driving experience

Preferredqualifications for the ideal future caregiver include:

• High School Diploma

• Prior experience transporting passengers,patientsor clients

• Prior commercial driving experience

• Strong safety awareness

• Strong customer service

• Basic computer skills

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to travel throughout the Cleveland Clinic health system
• Ability to travel to locations outside of the Cleveland Clinic health system
• Ability to communicate and exchange accurate information
• Ability to move items weighing up to 50 pounds (lbs.)
• Ability to move patients
• Ability to assist patients, visitors and caregivers in wheelchairs in getting into and out of vehicles
• Ability to drive
• Ability to inspect equipment
• Ability to clean, operate cleaning equipment and use cleaning products
• Ability to distinguish color
• Ability to work in confined spaces
• Per Department of Transportation regulations, if you are a CDL driver you cannot be color blind.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.