Shuttle Bus Driver

ccf; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Cleveland Clinic Main Campus is seeking a Shuttle Bus Driver to connect the campus, employee parking areas, and events. You'll provide safe, reliable transportation for patients, visitors, and staff, while upholding safety and exceptional customer service.

You will assist passengers, operate wheelchair lift, secure wheelchairs, conduct pre- and post-shift safety checks, and maintain vehicle cleanliness. Shifts are morning float, Monday-Friday, with no weekends.

Qualifications

• Able to read and write sufficiently to complete maintenance check lists.
• Follow verbal directions and communicate clearly.
• 5 years driving experience with a CDL and passenger endorsement.

Responsibilities

• Provide safe, efficient shuttle transportation for patients, visitors and staff.
• Assist passengers with wheelchairs and provide wheelchair lift operation.
• Conduct daily vehicle safety inspections before and after shifts.
• Maintain vehicle cleanliness and proper presentation at all times.
• Record ridership data and report deficiencies before dispatch.
• Ensure safe boarding and alighting and assist with luggage as needed.
• Monitor surroundings and report suspicious activity as appropriate.

Skills

Driving experience

Customer service

Safety awareness

Education

High School Diploma

CDL with air brakes and passenger endorsement

Job description

Job Title

Shuttle Bus Driver

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Transportation and Fleet Services-Operations

Job Code

I10002

Shift

Days

Schedule

4:30am-1:00am/5:30am-2:00pm

Job Summary

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and leave a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

Our commitment to exceptional care extends beyond the clinical setting. Every interaction plays a role in creating a safe, welcoming experience for our patients, visitors, and caregivers. As a Shuttle Bus Driver, you'll help connect our community across Cleveland Clinic Main Campus, employee parking areas, and special events while providing safe, reliable, and courteous transportation.

From greeting passengers with a friendly "hello" to assisting individuals who need additional support, your service can make a meaningful difference each day. You'll provide transportation for patients, visitors, and employees while maintaining a strong focus on safety, professionalism, and exceptional customer service.

In this role, you'll also assist individuals with physical challenges when boarding or exiting the shuttle, including operating the wheelchair lift and properly securing wheelchairs before the shuttle is in motion. Your attention to detail and commitment to safety help ensure every passenger has a comfortable and positive experience.

A caregiver in this position works full-time, morning float. Shifts start at either 4:30am/5:30am/7:30am/8:30am. Monday-Friday, with no weekends.

A caregiver who excels in this role will:

• Conduct friendly, courteous and helpful interactions with passengers.
• Provide wheelchair assistance to destination and provide positive hand off with destination caregiver.
• Provide safe, efficient and quality shuttle transportation service as measured by driving record, compliance with established DOT regulations and Cleveland Clinic safety policies.
• Maintain vehicle presentation and cleanliness at all times in accordance with policy and procedures.
• Maintain situational awareness both inside/outside the shuttle at all times.
• Report any suspicious behavior to CCPD.
• Complete daily passenger vehicle safety inspections prior to placing the shuttle into operation and at the end of the shift.
• Record deficiencies and report prior to dispatching the vehicle.
• Maintain currency and effectiveness in operating wheelchair lift and associated equipment and safely secure patient and wheelchair at the wheelchair station.
• Assist passengers/luggage on/off shuttle.
• Record ridership data.

Minimum qualifications for the ideal future caregiver include:

• Can read and write sufficient to fill out maintenance check lists
• Can follow verbal directions and communicate in a clear and concise manner
• Commercial driving training for purpose of safe handling of a shuttle bus with a capacity of up to 40 passengers
• Possess a valid State Commercial Drivers License (CDL) with air brakes and passenger endorsement and have less than 6 points on record
• Maintain eligibility of insurability as determined by CCF's insurance carrier's requirement to operate Foundation vehicles
• Drivers assume responsibility to pay fees associated with traffic violations
• 5 years driving experience

Preferred qualifications for the ideal future caregiver include:

• High School Diploma
• Prior experience transporting passengers, patients or clients
• Prior commercial driving experience
• Strong safety awareness
• Strong customer service
• Basic computer skills

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to travel throughout the Cleveland Clinic health system
• Ability to travel to locations outside of the Cleveland Clinic health system
• Ability to communicate and exchange accurate information
• Ability to move items weighing up to 50 pounds (lbs.)
• Ability to move patients
• Ability to assist patients, visitors and caregivers in wheelchairs in getting into and out of vehicles
• Ability to drive
• Ability to inspect equipment
• Ability to clean, operate cleaning equipment and use cleaning products
• Ability to distinguish color
• Ability to work in confined spaces
• Per Department of Transportation regulations, if you are a CDL driver you cannot be color blind.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers