Shucker

Homegrown Hospitality Group; South Carolina; In loco; USD 28.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Vision

Life Insurance

Short- and Long-Term Disability

Health Incentive Account

Health Reimbursement Account

Employee Discount Program

Tenured Employee Reward Program

401(k) with Company Match

HHG Financial Stability Grants

HHD Education Grants

Paid Time Off

Descrizione del lavoro

Pearlz Oyster Bar in West Ashley is hiring a Shucker to provide warm welcomes, personalized service, and expert oyster prep at the bar. You will engage guests, describe specials, and support the team to ensure a memorable dining experience.

Candidates should bring hospitality experience, strong communication, and knowledge of sanitation; this role offers the fast-paced, coastal dining environment Homegrown Hospitality Group is known for.

Competenze

• Must be at least 18 years old.
• Alcohol Safety Certification to be obtained within 7 days of training.
• Excellent customer service and hospitality skills.
• Prior server or customer service experience encouraged.
• Knowledge of sanitation, food safety, and security procedures.
• Ability to upsell and promote specials to guests.
• Strong communication and interpersonal skills.
• Able to work in a fast-paced environment.
• Follow service guidelines and adapt to guest needs.

Mansioni

• Greet guests warmly and engage them at the oyster bar.
• Provide a unique, personalized dining experience through conversations and recommendations.
• Inform guests of specials and promotions and answer menu questions.
• Serve food and beverages to guests for an exceptional dining experience.
• Check guest satisfaction and relay issues to management.
• Enter orders accurately into the POS for efficiency and accuracy.
• Maintain cleanliness of the oyster bar and surrounding areas.
• Assist with shucking oysters and plating for guests.
• Ensure compliance with health and safety regulations.

Conoscenze

Customer service

Hospitality

Communication

Teamwork

Time management

Attention to detail

Money handling

POS knowledge

Alcohol safety

Strumenti

Point-of-Sale systems

Descrizione del lavoro

ABOUT US

Pearlz Oyster Bar is a fun, eclectic restaurant serving the very best in fresh seafood, including an assorted mix of raw shellfish, local seafood, Lowcountry recipes and regional favorites. The raw bar offers a variety of Lowcountry and Gulf oysters as well as specialty oysters, in addition to fresh seasonal shellfish. A full-service bar providing cold beers and unique, refreshing cocktails serves as the epicenter of the restaurant’s lively environment.

OVERVIEW

Pearlz Oyster Bar in West Ashley is now hiring a Shucker.

The primary purpose of the Shucker is to create a unique and personal experience for Homegrown Hospitality Group’s Guests by providing responsive service to all guests. This role will focus their attention on the service to guests sitting at the oyster bar.

The Homegrown Hospitality Group consists of 9 different business concepts and over 15 locations located throughout South Carolina in Charleston, Columbia, and Myrtle Beach. Multiple concepts, multiple locations, one big family!

BENEFITS FOR QUALIFYING EMPLOYEES

• Medical


• Dental


• Vision


• Life Insurance


• Short- and Long-Term Disability


• Health Incentive Account


• Health Reimbursement Account


• Employee Discount Program


• Tenured Employee Reward Program


• 401(k) with Company Match


• HHG Financial Stability Grants


• HHD Education Grants


• Paid Time Off

RESPONSIBILITIES:

• Provide warm welcome to Guests upon arrival and personally engage Guests through conversations supporting current promotional activity or Guest areas of interest


• Read table to provide a unique, personalized experience to Guests through personal connections and genuine interactions in a professional manner


• Inform Guests of specials and/or promotions (food and beverage), answer questions pertaining to the food and beverage menus, and be prepared to make suggestions to enhance the Guest’s dining experience and increase ticket sales


• Serve food and/or beverages to Guests to ensure an exceptional dining experience


• Check with Guests to ensure they are enjoying their meals and anticipate any need for corrective action to ensure Guest satisfaction — Inform Managers as needed


• Correctly enter all orders and requests into Point of Sale system for accurate inventory and communication with the Back of House


• Follow steps of service and other company standard procedures


• Remove dishes and glasses from tables or counters, and take them to the kitchen for cleaning


• Helps stock maintain cleanliness in the of the oyster bar for both non-guest visible and guest visible areas


• Practices the safe handling and storage of food and condiments


• Stocks ice, paper products, condiments and other items needed for guest service


• Assist the front of house and back of house staff by efficiently and accurately shucking oysters for shooters and plating for guests


• Maintains work areas in a sanitized and orderly manner in compliance with state health and safety regulations

QUALIFICATIONS

• Minimum of 18 years of age


• Alcohol Safety Certification, company provided within the first 7 days of training, if not already certified


• Superior customer service and hospitality skills


• Prior experience working as a server or in a customer service role


• Knowledgeable of proper sanitation, food safety, and security procedures


• Knowledge of Homegrown Hospitality Group’s food and beverage menu and ability to make suggestions to Guests to enhance dining experience and increase overall ticket sales


• Knowledgeable of current marketing initiatives and up-coming events to proactively inform Guests and invite them to return


• Excellent verbal communication and interaction skills in order to serve Guests and ability to create a personalized, positive and memorable dining experience


• Skilled in time management and organization with excellent attention to detail


• Ability to take direction and execute team and company objectives


• Basic mathematical skills and the ability to handle money accurately


• Basic knowledge of Point-of-Sale systems


• Conflict management skills, analytical skills, and a high degree of emotional intelligence in order to recognize and solve guest problems


• Knowledge of responsible alcohol service procedures as defined by both state laws, Homegrown Hospitality Group policies and guidelines from Alcohol Safety Certification training


• Conflict management skills, analytical skills, and high degree of emotional intelligence in order to recognize and solve problems that come with the position


• Ability to follow specific service time and guidelines whiles at the same time engaging Guests and customizing their experience


• Ability to maintain a high degree of pace and intensity for an extended period of time


• Must be reliable and dependable by adhering to a schedule, covering shifts as necessary, and being on time for scheduled shifts

SALARY RANGE

$20-$24 per hour

ABOUT THE HHG CULTURE

• As the Homegrown Hospitality Group continues to grow, we recognize that our success depends on exceeding the expectations of our loyal patrons.


• Our success has always been rooted in a simple philosophy.


• Provide every guest great hospitality, every time.


• Maintain consistency from day to day, year to year, restaurant to restaurant.


• Commitment to giving back to the communities that nurture us.

Learn more about our company HERE