SHS Community Health Worker

Direction Home Akron Canton Area Agency on Aging & Disabilities; Uniontown (OH); On-site; USD 46,000 - 56,000; Full time

Job summary

Direction Home Akron Canton Area Agency on Aging & Disabilities is seeking a Community Health Worker (CHW) in Uniontown, OH. The role focuses on helping individuals and families access community services, education, and support to improve health and well-being.

The CHW will build trust-based relationships, provide culturally appropriate health education, assist with enrollment, and coordinate care across multiple programs.

Qualifications

• CHW Certification required and actively maintained.
• Experience in multicultural settings preferred.
• Basic computer skills required.
• Strong verbal and written communication skills.

Responsibilities

• Build and maintain trust-based relationships with individuals and caregivers, offering culturally relevant support and motivation.
• Provide education regarding long term services and assist individuals in gaining access to necessary services across funding sources.
• Provide culturally appropriate health education and information including chronic disease management and coaching.
• Maintain proper documentation of work activities according to program requirements.
• Implement Pathways in accordance with the Pathways Community HUB Institute model to achieve outcomes.
• Provide services under CMS GUIDE Program and other care coordination programs as needed.
• Recognize and report signs of family violence, abuse, and neglect.
• Advocate for clients and act as a liaison with schools, hospitals, support groups, etc.
• Counsel clients individually or in small groups regarding plans to meet needs.
• Conduct phone calls with individuals within required time frames.
• Facilitate enrollment in Agency and external programs.
• Engage guardians for signatures when needed.
• Provide follow-up with motivational interviewing and goal setting.
• Assist individuals to set health goals and attend doctor appointments.
• Distribute community service information.
• Determine client eligibility for services and refer to resources.

Skills

Multicultural experience

Good communication skills

Basic computer skills

Education

CHW Certification

High School diploma

Job description

Job Details

Job Location: GREEN - UNIONTOWN, OH 44685 Salary Range: $46,000.00 - $55,500.00 Salary/year

Function(s):

Supports the Social Health Solutions department. This position will be responsible for community health work and serve as a Community Health Worker (CHW) to help individuals and their families navigate and access community services, other resources, and adopt healthy behaviors. CHW assists individuals in overcoming barriers to health, social services, education, and employment. CHW also provides social support, informal counseling, and advocates for individuals and community health needs.

JOB RESPONSIBILITIES:

• Build and maintain trust-based relationships with individuals and their caregivers, while offering culturally relevant support and motivation.
• Provides education regarding long term services including assisting individuals in gaining access to any necessary services regardless of funding source.
• Provide culturally appropriate health education and information including chronic disease management education and coaching Individuals to improve individuals’ health and well-being.
• Maintains proper documentation of work activities according to the program requirements..
• Implements Pathways in accordance with the Pathways Community HUB Institute® Model to achieve the desired outcomes.
• Provides services under CMS Guiding an Improved Dementia Experience program ("GUIDE Program") and any other care coordination program that the Agency may implement for the benefit of its consumers.
• Recognize and report any signs of family violence, abuse, and neglect.
• Advocates for client and acts as a liaison between the client/family and community service agencies (i.e., schools, hospitals, support groups, etc.).
• Counsels’ clients individually, in family or other small groups regarding plans for meeting needs and aids client to mobilize inner capacities and environmental resources to improve social functioning.
• Conducts phone calls with individuals and/or their representatives in accordance with program specifications and within required time frames.
• Facilitates enrollment in Agency programs as well as external programs.
• Contacts and networks with individual’s guardians to obtain signatures as needed.
• Provide support and follow-up as needed with individuals by using motivational interviewing skills and goal setting.
• Assist individuals to set health goals and attend doctor appointments with individuals.
• Obtains and distributes community service information to individuals and/or their representatives.
• Determines client's eligibility for services such as financial assistance, insurance, and other programs in place to assist individuals and refers individuals to community resources and other agencies to meet identified needs.
• Attend meetings, trainings and other activities as requested.
• Participates in training to maintain and improve job skills.
• Assists with and completes special projects as assigned.
• Performs duties with respectful communications & behaviors.
• Experience with Pathways and/or Guide preferred.

Qualifications

Preferred qualifications for this position.

• Experience working in a multi-cultural setting.
• Basic computer skills required.
• Good communication skills
• High School graduate

Required

• CHW Certification