Community Health Worker

Hilltown Community Health Center; Amherst (MA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical

Vision

Group Life and AD&D

403(b) retirement plan with employer match

Paid time off

Student Loan Repayment options

Job summary

A community health center in Massachusetts seeks a motivated candidate to join their care team. The role involves helping patients overcome barriers to care, understand their health needs, and connect to necessary resources. Strong interpersonal communication skills and problem-solving ability are essential. An ideal candidate has a high school diploma, experience with diverse populations, and comfort with technology. Employees working over 20 hours enjoy a comprehensive benefits package.

Qualifications

• Experience working with diverse populations.
• Ability to work both independently and within care teams.
• Reliable transportation.
• Strong computer literacy and ability to learn EHR systems.
• Strong organizational and time management skills.
• Reliable transportation.
• High school diploma or equivalent.

Responsibilities

• Work with care team to assist patients with their health needs.
• Connect patients to resources for their well-being.
• Reinforce care plans and encourage patient engagement.
• Demonstrate curiosity, compassion, and effective communication; use technology and documentation systems.
• Build trust with people from diverse backgrounds to make care meaningful and impactful.

Skills

Interpersonal skills

Communication skills

Problem-solving

Organizational skills

Time management

Technology comfort

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Our mission is to create access to high-quality integrated health care and promote well-being for individuals, families, and our communities. At the heart of our organization are our people. Our team is passionate, dedicated, and supportive, creating a workplace where collaboration and service thrive to make a meaningful impact on our community

Job Duties:

In this highly visible role, you will work directly with a care team to help patients overcome barriers to care, understand their health needs, and connect to resources that support their well-being. You will talk with patients, listen to their concerns, and help them navigate transportation, food, housing, chronic disease follow-up, and preventive care reminders. You will work closely with medical and behavioral health providers, reinforcing care plans and encouraging patient engagement. This role requires curiosity, compassion, good communication, and comfort using technology and documentation systems. If you enjoy problem-solving, learning, and building trust with people from different backgrounds, this work is both meaningful and impactful.

Requirements

Required Qualifications:

• Experience working with diverse populations.
• Strong interpersonal and communication skills.
• Ability to work both independently and within care teams.
• Strong computer literacy and ability to learn EHR systems.
• Strong organizational and time management skills.
• Reliable transportation.
• High school diploma or equivalent

Preferred Qualifications but Not Required:

• Background in public health, allied health, or related field.
• CHW Core Competency training or CHW Certification.
• Experience in health or human service settings.
• Experience with population health or quality improvement.
• Experience with navigation, SDOH, or care coordination.
• Experience with motivational interviewing or patient engagement.

Employees working 20 hours or more enjoy a comprehensive benefit package including:

• Medical
• Vision
• Group Life and AD&D and LTD (100% company paid)
• Voluntary Life and AD&D
• Flexible Spending and Dependent Care
• 403(b) retirement plan with employer match
• Paid Vacation, sick, personal and holiday time
• Student Loan Repayment options

Locations:

Huntington, Amherst, Worthington, MA