Showroom Sales Support

Fuse Specialty Appliances and Plumbing; Fort Myers (FL); Sur place; USD 42 000 - 62 000; Plein temps

Résumé du poste

Fuse Specialty Appliances and Plumbing seeks a Showroom Operations Coordinator to ensure flawless client interactions in the showroom from quote to delivery. You will serve as the sales team’s central hub, blending concierge service with back-office execution, including order entry, delivery coordination, and task monitoring to keep sales consultants focused on closing deals.

The role requires a high-school diploma and 2+ years in a customer-facing role, plus proficiency with CRM/ERP tools and

Qualifications

• High-school diploma required.
• 2+ years in a customer support facing role.

Responsabilités

• Assist with entering sales-related documentation.
• Track and manage orders through delivery and installation processes.
• Manage incoming phone calls and emails, directing inquiries to the appropriate team members.
• Generate and analyze sales reports, providing key insights to the sales and management teams.
• Communicate order status, delivery schedules, and any potential delays to relevant stakeholders.
• Support the sales team with administrative tasks, ensuring information flow and timely project completion.
• Perform all other related duties as assigned

Connaissances

Customer service orientation

Strong communication

Multi-tasking

Formation

High-school diploma

Outils

HubSpot / E-Pass

MS Office (Excel, Outlook)

POS / payment platforms

Description du poste

SUMMARY

The Showroom Operations Coordinator ensures every client interaction inside the showroom runs flawlessly through order completion. Acting as the sales team’s central hub, the role blends concierge level customer service with meticulous back-office execution: preparing quotes, entering orders, coordinating deliveries, and monitoring open tasks so sales consultants can focus on closing business.

KEY RESPONSIBILITIES

• Assist with entering sales-related documentation.
• Track and manage orders through delivery and installation processes.
• Manage incoming phone calls and emails, directing inquiries to the appropriate team members.
• Generate and analyze sales reports, providing key insights to the sales and management teams.
• Communicate order status, delivery schedules, and any potential delays to relevant stakeholders.
• Support the sales team with administrative tasks, ensuring information flow and timely project completion.
• Perform all other related duties as assigned

QUALIFICATIONS

• High-school diploma required;
• 2+ years in a customer support facing role
• Proficient with CRM/ERP tools (HubSpot, E-Pass, or similar), MS Office (Excel & Outlook), and basic POS/payment platforms.

EMPLOYMENT & BACKGROUND INFORMATION

Are you 18 years of age or older? * Select...

Are you authorized to work in the United States and able to provide proper documentation, if hired? (Proof of employment eligibility or immigration status will be required upon employment). * Select...

Will you, now or in the future, require employment sponsorship? * Select...

What date can you start working if you are hired? *

Will you consent to a mandatory background check, as permitted by applicable law? * Select...

Will you consent to a mandatory controlled substance test? * Select...

What is your desired salary? *

Are you available to work full time? * Select...

Are you available to work overtime? * Select...

Do you have reliable transportation to and from work? * Select...

Have you ever been discharged or asked to resign by an employer * Select...

If you have been discharged from a previous employer, please explain the reason for discharge.

Are you currently bound by any non-compete agreement or similar restriction that would prevent your ability to work in this position? * Select...

If yes, please provide details of the non-compete agreement, including the terms and duration of the restrictions, and the name of the company enforcing the agreement.

Can you perform the essential functions of the position for which you are applying with or without reasonable accommodations? * Select...

Did you attend any college, trade school, secondary education, etc? Select...

Please tell us about additional education or training:

Do you hold a valid driver's license? * Select...

Summarize below any special skills and qualifications acquired from employment or other experiences that may qualify you to work with our Company.

Have you ever applied and/or worked for Construction Resources and/or one of its affiliate companies – UMI, Cancos, Bell, Atlanta Glass & Mirror, etc.)? Select...

If you have worked with Construction Resources or one of its affiliate companies, when did you work and at what location? *

How did you hear about this position? * Select...

If you heard about this opportunity through a company employee, relative, or other source, please provide the name or describe the \"other\" source. *

Are you proficient in any languages other than English? Select...

If yes, please identify the language(s) and your level of proficiency.”

Have you ever been employed by The Home Depot Select...

VOLUNTARY SELF-IDENTIFICATION

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Fuse Specialty Appliances and Plumbing’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.