Showroom Sales Specialist

Republic's Collection; Pembroke (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Republic's Collection in Pembroke, MA is seeking a Bath & Kitchen Sales consultant to join our busy showroom team. The role focuses on delivering outstanding customer service for homeowners undertaking renovations or faucet replacements, and on building relationships with trade professionals to drive sales.

You will participate in product trainings and ERP systems training to quickly gain familiarity with our processes, ensuring smooth order follow-up and issue resolution.

Qualifications

• Sales or customer service experience is required.
• Strong communication skills, both verbal and written.
• Personable and easy to work with.
• Familiarity with Microsoft Excel, Word and Outlook.
• Ability to multi-task.
• Reliability and drive to improve continuously.

Responsibilities

• Engaging homeowners interested in major renovations or faucet replacements.
• Developing trade relationships with plumbers, builders, designers and investors to drive business.
• Attending product and sales trainings to stay up to date with trends.
• Following up on customer bids and open orders.
• Collaborating with customers to resolve delivery or product issues as they arise.

Skills

Sales

Customer service

Communication

Excel

Word

Outlook

Multi-tasking

Reliability

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

We are seeking a motivated and customer-oriented Bath & Kitchen Sales consultant to join our team in Pembroke. Our busy showroom provides a great atmosphere for both customers and employees.

We are looking for people that want to provide great customer service and have the drive to sell. Experience in the Bath & Kitchen industry is required. We provide product training for all new hires for all manufacturers we support. We also provide training on our ERP for all new hires to gain familiarity with our systems.

Responsibilities:

• Working with homeowners interested in major home renovations or a simple faucet replacement.
• Developing trade relationships with plumbers, builders, designers and investors to drive business.
• Attending new product and sales trainings to stay up to date with the latest trends.
• Following up on customer bids and open orders.
• Working with customers to resolve delivery or product issues as they arise.

Requirements:

• Sales or customer service experience.
• Strong communication skills, both verbal and written.
• Being personable and easy to work with.
• Familiarity with Microsoft excel, work and outlook.
• Ability to multi-task
• Being reliable and having a drive to constantly improve