Showroom Sales

Hajoca Corporation; Arizona; On-site; USD 42,000 - 56,000; Full time

Job summary

Hajoca Corporation is seeking a Showroom Sales / Design & Sales Consultant for our Peoria, AZ location. You will provide expert product selection and design services to showroom customers both in-store and at the customer’s site, while aiming to exceed sales and gross profit goals and delivering outstanding customer hospitality.

The ideal candidate has 2+ years in plumbing design and sales, knowledge of showroom products, and experience with luxury/kitchen & bath design.

Qualifications

• 2+ years of experience in plumbing design and sales.
• Knowledge of products sold in the showroom preferred.
• Experience working with luxury, high end products and customers.
• Be knowledgeable of kitchen and bath design trends.
• Have experience with architectural blueprints and have a strong sense of aesthetics.
• Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.
• Demonstrate outstanding customer service and verbal/telephone communications skills.

Responsibilities

• Provide expert product selection assistance and design services to showroom customers in the showroom and at the customer’s location.
• Ensure high levels of customer satisfaction to meet or exceed sales and gross profit goals.
• Provide hospitality and warmly welcome each customer.
• Sell and provide in-store and/or in-home design consultations for kitchen and bathrooms.
• Articulate showroom value proposition to engage customers and move sales forward.
• Determine customer needs, direct them to best products, and overcome hurdles to close the sale.
• Build and maintain long‑term customer relationships, creating referrals and repeat business.
• Develop knowledge of product lines and features.
• Leverage Hajoca technology to guide product selections, review specs, pricing, and availability.
• Use sales reports and forecasting tools to meet or exceed targets.
• Follow‑up on leads and generate new business.
• Enter sales orders and bids, expedite purchases, and stay engaged from start to finish.
• Process showroom sale returns and refunds per policy.
• Keep showroom clean, neat, current, stocked, and safely displayed.
• Join industry associations and attend events to stay informed about design trends and to build relationships.
• Complete required safety and compliance training; perform other duties as assigned.

Skills

Design trends

Customer service

Luxury product knowledge

Tools

Microsoft Office

Job description

Job Description

Hajoca Corporation is one of the country’s largest privately‑held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.

Facets is one of those trade names and is looking for a Showroom Sales at their Peoria, AZ location.

Are you outgoing, knowledgeable, and service-oriented? Do you enjoy staying up to date with the latest kitchen and bath design trends? Do you have a keen eye for aesthetics and the determination needed to close sales? If so, we’d like you to join our Showroom team as a Design & Sales Consultant.

About the Role:

You will:

• Provide expert product selection assistance and design services to our showroom customers both in the showroom and at the customer’s location.

• Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.

• Provide hospitality and warmly welcome each customer.

• Sell and provide in-store and/or in-home design consultations for kitchen and bathrooms.

• Articulate your showroom value proposition to get your customer’s attention, engage them, teach them, and show them the value you provide.

• Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.

• Build and maintain long‑term customer relationships, creating referrals and repeat business.

• Develop and maintain knowledge of product lines and features.

• Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.

• Use sales reports and sales forecasting tools to meet or exceed established sales targets.

• Follow‑up on leads and generate new business.

• Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects.

• Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.

• Keep showroom clean, neat, current, stocked, and safely displayed.

• Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.

• Successfully complete required safety and compliance training programs as assigned.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

• 2+ years of experience in plumbing design and sales.

• Knowledge of products sold in the showroom preferred

• Experience working with luxury, high end products and customers.

Our ideal candidate will also:

• Be knowledgeable of kitchen and bath design trends.

• Have experience with architectural blueprints and have a strong sense of aesthetics.

• Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.

• Demonstrate outstanding customer service and verbal/telephone communications ski