Showroom Manager

Luv Bridal; New York (NY); On-site; USD 75,000 - 120,000; Full time

Job summary

Luv Bridal is seeking an experienced, people-focused leader to head our LA Flagship Showroom, merging bridal fashion with a high-energy, service-oriented culture. This role combines sales leadership, team development, and retail operations in a fast-paced environment.

You will coach stylists, drive monthly targets, oversee scheduling, inventory and merchandising, and ensure an exceptional client experience for every bride.

Qualifications

• Minimum 8 years of customer service experience.
• Minimum 6 years of high-level management experience.
• Minimum 6 years of retail sales experience.
• Strong interpersonal and communication skills.
• Passion for bridal, fashion, and luxury customer service (bridal experience preferred).

Responsibilities

• Achieve monthly sales targets — both closing ratio and total revenue
• Recruit, hire, and train high-performing stylists who reflect our brand values
• Provide ongoing coaching, feedback, and performance development
• Oversee daily showroom operations including scheduling, ordering, and inventory
• Merchandise gowns and accessories; forecast and purchase new samples and back stock
• Build strong rapport with clients and navigate emotionally charged situations with care and professionalism

Skills

Interpersonal skills

Communication skills

Retail sales experience

Customer service experience

Bridal fashion interest

Job description

Are you a passionate, people-focused leader who thrives in a fast-paced, meaningful retail environment? Do you dream of combining your love for weddings, fashion, and leadership into a long-term career?

Luv Bridal is looking to connect with an experienced and driven manager to lead our LA Flagship Showroom and bring the bridal magic to life in this dynamic market. This is a unique opportunity for an emotionally intelligent leader with a strong background in retail, sales, and team development to step into a fulfilling role with long-term growth potential.

This position requires high levels of emotional intelligence, grit, and a strong commitment to excellence in both customer experience and team performance. We're seeking someone who will positively represent the Luv Bridal brand and thrive in a goal-driven, evolving environment.

What You’ll Do

• Achieve monthly sales targets — both closing ratio and total revenue
• Recruit, hire, and train high-performing stylists who reflect our brand values
• Provide ongoing coaching, feedback, and performance development
• Oversee daily showroom operations including scheduling, ordering, and inventory
• Merchandise gowns and accessories; forecast and purchase new samples and back stock
• Build strong rapport with clients and navigate emotionally charged situations with care and professionalism

What We’re Looking For

• Minimum 8 years of customer service experience
• Minimum 6 years of high-level management experience
• Minimum 6 years of retail sales experience
• Strong interpersonal and communication skills
• Passion for bridal, fashion, and luxury customer service (bridal experience preferred)

About Us

Luv Bridal was founded with a mission to redefine the bridal shopping experience. We believe every bride deserves to feel confident, celebrated, and supported — and we’ve created an environment and service model that reflects that mission.Our modern showrooms provide a stress-free, personalized space featuring inclusive sizing (2–28), exclusive designer collections including Madi Lane, Evie Young, Serene Amé, Pronovias, and more — and a wide selection of bridal accessories to complete the look.

With locations in Phoenix, Tempe, Los Angeles, Orange County, San Diego, Rancho Cucamonga, Denver, Houston, Memphis, and Fort Lauderdale, Luv Bridal is proud to offer a one-of-a-kind bridal experience rooted in passion, service, and celebration.

At LUV Bridal, we are committed to creating an inclusive and supportive workplace where every team member feels valued no matter where they are located. We believe in celebrating each other’s successes and lifting one another up, fostering growth both individually and as a team. Our diverse and collaborative culture drives innovation and enables us to provide an exceptional experience for our clients and brides around the world. LUV Bridal is proud to be an Equal Opportunity Employer.