Showroom Design Associate

Tilson Home Corporation; Katy, Northern (TX, KY); Hybride; USD 41 000 - 51 000; Temps partiel

Avantages offerts par ce poste

401K

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid training

Career growth

Résumé du poste

Tilson Homes in Katy, TX is seeking a Design Associate to guide customers through design appointments and follow-up, helping bring dream homes to life. You will welcome customers at the Design Center, document selections, and coordinate with Sales and Construction to keep projects moving smoothly.

The ideal candidate has 1–2 years in customer service with excellent verbal and written communication; a design background is preferred. A HS diploma is required; a bachelor's degree is preferred.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Completed designer education coursework/certification preferred.
• Bilingualism is a plus but not required.
• 1–2 years of customer service experience with strong communication skills.

Responsabilités

• Assist customers in the color selection process and document selections accurately.
• Engage and welcome potential customers at the Design Center.
• Provide guidance and answer inquiries about customization options.
• Keep the Design Center and models in top condition and professional.
• Address and resolve customer concerns respectfully.
• Maintain accurate customer information for the Sales team.
• Collaborate with departments to ensure prompt construction start times.

Connaissances

Customer service

Verbal communication

Written communication

Bilingual (bonus)

Formation

High school diploma or equivalent

Bachelor's degree preferred

Designer education course / certification preferred

Description du poste

Description

Join our team as a Design Associate in Katy! Are you passionate about helping people build their dream homes? Do you thrive in a fast-paced and dynamic environment? If so, Tilson Homes wants to hear from you!

As a Design Associate at Tilson Homes, you will lead customers through a design appointment, and provide the follow-up needed to help bring their dream homes to life! Your role will be vital in providing exceptional service and support throughout the homebuilding process.

Requirements

• Assist customers in the color selection process and accurately document their selections.
• Engage and welcome potential customers at our Design Center.
• Help customers by providing guidance and answering their inquiries about customization options.
• Keep the Design Center and models in top condition, representing our business professionally.
• Address and resolve customer concerns in a respectful manner.
• Maintain accurate and current customer information for our Sales team.
• Collaborate with various departments to ensure prompt construction start times for our customers.

Our ideal candidate is a customer-focused individual who is passionate about the homebuilding industry and has a background in Design. A high school diploma or equivalent is required, with preference given to candidates holding a bachelor's degree. A completed designer education course / certification is preferred. Being bilingual is a plus but not a requirement. You should have at least 1-2 years of experience in customer service and possess excellent verbal and written communication skills. This is an hourly role paying $22.50 per hour.

We're looking for a friendly and hardworking person who can help us achieve our goal of customer satisfaction. At Tilson Homes, we value responsibility, honesty, and cooperation. If you share these values and are interested in joining our team, We offer competitive compensation and benefits such as 401K, medical, dental, vision insurance, paid time off, paid training, and opportunities for career growth.