Showroom/Counter Parts Sales

DH Pace Company; St. Louis (MO); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

401(k) with company match

Health Savings Account

Flexible Spending Account

Voluntary benefits

Employee discounts

Performance reviews

Job summary

DH Pace Company is a family-owned leader in doors and security products located in St. Louis, MO. The Showroom Representative/Counter Parts Sales Associate will provide administrative support, assist customers, and drive parts sales with a professional demeanor.

Standard hours Monday-Friday 8:00am-5:00pm with commission opportunities. This role requires strong communication, basic computer skills, and the ability to lift objects up to 20 lbs. Join a team with growth and competitive benefits.

Qualifications

• High School Diploma or equivalent required.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented team player with good interpersonal skills.
• Computer proficient.
• Must be able to lift over 20 lbs.
• Must be comfortable utilizing hand tools, including, but not limited to, a gas cutting torch.

Responsibilities

• Represent the company in a professional manner with good customer service and verbal communication skills
• Communicate with customer, supervisor or other office personnel in an effective and timely manner
• Provide administrative support to staff, department and management. Receive incoming calls from customers that require service/sales by identify the type of call, type of problem, and then schedule the service appointment assuring the customers timing preference is met for a specific day and time of day
• Review, receive, and process parts deliveries and technician parts picklists
• Troubleshoot and walk customers through remote-control set up
• Provide detailsabout various doors in the showroom for customers
• Utilize a gas cutting torch and other hand tools to cut springs/cables
• Other duties as assigned

Skills

Customer service

Multitasking

Detail oriented

Computer skills

Physical ability

Hand tools

Education

High school diploma

Tools

Gas cutting torch

Job description

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

Overhead Door Company of St. Louis™, a DH Pace Company, Inc. is seeking to hire a Showroom Representative/Counter Parts Sales Associate to provide administrative support to staff, department and management. This individual will be responsible for representing the company in a professional manner, counter parts sales, and troubleshooting. Standard work hours Monday-Friday 8:00am-5:00pm. Commission opportunity!

What You’ll Do

• Represent the company in a professional manner with good customer service and verbal communication skills
• Communicate with customer, supervisor or other office personnel in an effective and timely manner
• Provide administrative support to staff, department and management. Receive incoming calls from customers that require service/sales by identify the type of call, type of problem, and then schedule the service appointment assuring the customers timing preference is met for a specific day and time of day
• Review, receive, and process parts deliveries and technician parts picklists
• Troubleshoot and walk customers through remote-control set up
• Provide detailsabout various doors in the showroom for customers
• Utilize a gas cutting torch and other hand tools to cut springs/cables
• Other duties as assigned

What You Bring

• High School Diploma or equivalent required
• Ability to multi-task and work efficiently in a fast-paced work environment
• Detailed oriented team player with good interpersonal skills
• Computer proficient
• Must be able to lift over 20 lbs
• Must be comfortable utilizing hand tools, including, but not limited to, a gas cutting torch

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in DH Pace’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.