Inside Sales Rep

D.H. Pace Company, Inc.; St. Louis (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Life insurance

401(k) with match

HSA/FSA

Job summary

DH Pace Company, Inc. in St. Louis, MO, is hiring an Inside Sales Representative to support the residential sales team.

You will identify sales opportunities, call on existing and potential national customers, and deliver consultative sales assistance. This role requires strong numeric and data skills, proficiency with CRM/ERP systems, and a professional, outgoing demeanor. You will maintain CRM data, follow up on leads, and prepare proposals to meet targets.

Qualifications

• Minimum of two years of proven sales experience, preferably in an inside sales or customer-facing role.
• Proficient with Microsoft Outlook, Word, Excel, CRM and ERP/data management systems.
• Strong attention to detail and comfort working with numbers.
• Excellent assessment, analytical, and problem-solving skills.
• Ability to multi-task and perform efficiently in a fast-paced environment.
• Professional demeanor with outstanding customer service and relationship-building skills.
• Outgoing personality with a natural ability to connect with and support customers.
• Excellent verbal and written communication skills; able to collaborate effectively with colleagues, supervisors, and other departments.
• Demonstrated strong work ethic, reliability, self-motivation, and goal orientation—references should confirm these attributes.
• Mechanical aptitude is a plus.
• Experience supporting field service operations is a plus.

Responsibilities

• Communicate with customers to identify sales opportunities, resolve issues, and provide consultative sales support.
• Proactively engage with accounts to strengthen client relationships, identify opportunities for additional products or services, address ongoing needs, and ensure overall satisfaction with the company's offerings.
• Maintain and update the Customer Relationship Management (CRM) system daily to ensure accurate and current customer data.
• Conduct timely follow-up activities to advance and close sales opportunities.
• Prepare, detail, and submit accurate and competitive final proposals to customers.
• Consistently work toward and achieve assigned sales targets and performance objectives.
• Complete projects on time and within budgeted costs.
• Provide support on sales projects and initiatives as needed.
• Demonstrate initiative by continuously learning and applying new sales strategies, tools, and technologies.
• Share product knowledge and aid team members across the office and region when needed.
• Perform other related duties and responsibilities as assigned by the Manager.

Skills

Sales experience

CRM software

Attention to detail

Analytical skills

Communication skills

Team collaboration

Numbers proficiency

Tools

Microsoft Outlook

Microsoft Excel

CRM software

ERP systems

Job description

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

Overhead Door Company of St. Louis™, a DH Pace Company, Inc., is seeking to hire anInside Sales Representativeto join our residential team in St. Louis, MO! The Inside Sales Representative should have strong sales and customer service skills and will support the sales team through calling existing and potential national customers. If you have a knack for sales and numbers and are detail-oriented.

What You'll Do

• Communicate with customers to identify sales opportunities, resolve issues, and provide consultative sales support.
• Proactively engage with accounts to strengthen client relationships, identify opportunities for additional products or services, address ongoing needs, and ensure overall satisfaction with the company's offerings.
• Maintain and update the Customer Relationship Management (CRM) system daily to ensure accurate and current customer data.
• Conduct timely follow-up activities to advance and close sales opportunities.
• Prepare, detail, and submit accurate and competitive final proposals to customers.
• Consistently work toward and achieve assigned sales targets and performance objectives.
• Complete projects on time and within budgeted costs.
• Provide support on sales projects and initiatives as needed.
• Demonstrate initiative by continuously learning and applying new sales strategies, tools, and technologies.
• Share product knowledge and aid team members across the office and region when needed.
• Perform other related duties and responsibilities as assigned by the Manager.

What You Bring

• Minimum of two years of proven sales experience, preferably in an inside sales or customer-facing role.
• Proficient with Microsoft Outlook, Word, Excel, CRM and ERP/data management systems.
• Strong attention to detail and comfort working with numbers.
• Excellent assessment, analytical, and problem-solving skills.
• Ability to multi-task and perform efficiently in a fast-paced environment.
• Professional demeanor with outstanding customer service and relationship-building skills.
• Outgoing personality with a natural ability to connect with and support customers.
• Excellent verbal and written communication skills; able to collaborate effectively with colleagues, supervisors, and other departments.
• Demonstrated strong work ethic, reliability, self-motivation, and goal orientation—references should confirm these attributes.
• Mechanical aptitude is a plus.
• Experience supporting field service operations is a plus.

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in DH Pace’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.