Showroom Coordinator

Ferguson Enterprises, Inc.; Mountain View (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k) match

Paid time off

Job summary

Ferguson Enterprises, LLC in Mountain View, CA is seeking a showroom coordinator to support sales and greet customers. You will manage appointments, handle inquiries, and maintain documentation to ensure smooth showroom operations.

The role emphasizes strong communication, organization, and customer service skills, with a schedule Tue–Sat and hourly pay based on experience. A high school diploma or GED is required.

Qualifications

• High school diploma/GED or equivalent education.
• 1+ years of showroom or coordination experience
• Experience in sales and customer service
• Strong interpersonal skills and ability to prioritize workload
• Proficient with Word, Excel, PowerPoint, and Outlook
• Attention to detail in task oriented job responsibilities.
• Analytical thinking and an eye for business
• Strong communication and presentation skills

Responsibilities

• Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship
• Answer and direct incoming phone calls with a positive demeanor
• Optimally communicate appointment policy
• Manage customer sign-ins, appointment book and customer job folders
• Maintain bid follow-up system and prepare literature packages
• Address “Thank You” cards to customers for full house selections

Skills

Sales

Customer Service

Interpersonal Skills

Communication

Showroom Experience

coordination

Education

High school diploma or GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

Job Posting

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Position Details

• Schedule: Tuesday – Saturday, 8:30 AM – 5:00 PM
• Pay Range: $25.00 – $29.00 per hour, based on experience

Responsibilities

• Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship
• Answer and direct incoming phone calls with a positive demeanor
• Optimally communicate appointment policy
• Manage customer sign-ins, appointment book and customer job folders
• Maintain bid follow-up system and prepare literature packages
• Address “Thank You” cards to customers for full house selections

Qualifications

• Have a high school diploma/GED or equivalent education.
• 1+ years of showroom or coordination experience
• Experience in sales and customer service
• Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
• Proficient with the following software applications: Word, Excel, Powerpoint, and Outlook
• Attention to detail in task oriented job responsibilities.
• Analytical thinking and an eye for business
• Strong communication and presentation skills

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates.

Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

• Pay Range: $15.00 - $23.80
• Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• This role is Bonus or Incentive Plan eligible.
• Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
• The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
• Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information. Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more.

As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.

Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.