Showroom Coordinator

Ferguson Enterprises, Inc.; Braintree (MA); On-site; USD 21,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) with company match

Paid time off

Life insurance

Flexible schedule options

Job summary

Ferguson Enterprises, LLC seeks a Showroom Coordinator to greet guests, handle appointments, and support sales in our Massachusetts showroom. You will manage sign-ins, assist customers, and coordinate literature packages to help close deals.

The role emphasizes strong communication, attention to detail, and the ability to balance multiple tasks in a fast-paced environment. Scheduling includes weekdays with rotating Saturdays; wage starts at $25/hour and may vary by experience.

Qualifications

• High school diploma or GED required.
• Experience in sales and customer service preferred.
• Strong interpersonal and communication skills with attention to detail.

Responsibilities

• Greet showroom guests and develop customer relationships.
• Answer and route incoming calls with a positive demeanor.
• Explain appointment policies and manage sign-ins and appointment books.
• Maintain literature and bid follow-up materials.
• Send thank-you notes to customers after full-house selections.

Skills

Sales

Customer service

Interpersonal skills

Communication

Presentation skills

Time management

Education

High school diploma/GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in‑class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking a Showroom Coordinator to join our team!

Schedule: 40 hours per week, Monday – Friday 8:30am to 5:00pm with a rotating Saturday shift 10:00am to 2:00pm. An alternate weekday off will be provided when a Saturday shift is scheduled.

Pay: Starting at $25 per hour or higher depending on experience.

Responsibilities

• Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship
• Answer and direct incoming phone calls with a positive demeanor
• Optimally communicate appointment policy
• Manage customer sign-ins, appointment book and customer job folders
• Maintain bid follow-up system and prepare literature packages
• Address “Thank You” cards to customers for full house selections

Qualifications

• Have a high school diploma/GED or equivalent education.
• Experience in sales and customer service
• Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
• Proficient with the following software applications: Word, Excel, Powerpoint, and Outlook
• Attention to detail in task oriented job responsibilities.
• Analytical thinking and an eye for business
• Strong communication and presentation skills

Benefits

Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range & Compensation

• Pay Range: - $15.00 - $30.47
• Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• This role is Bonus or Incentive Plan eligible.
• Ferguson complies with all wage regulations.
• The starting wage may be higher in certain locations based on local or state wage requirements.
• The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
• Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
• Equal Employment Opportunity and Reasonable Accommodation Information

About Ferguson

Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.