Showroom Concierge (Part-Time)

Proper Cloth, LLC; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An innovative company seeks a Part-Time Showroom Concierge to enhance customer experiences in a luxury environment. In this role, you will be the welcoming face of the showroom, ensuring that each client feels valued and attended to. Your responsibilities include greeting customers, managing showroom operations, and maintaining high standards of service. If you are passionate about customer care and thrive in a dynamic team, this opportunity offers a chance to contribute to a brand known for its craftsmanship and quality. Join us in redefining menswear through exceptional service and style!

Benefits

Daily Catered Lunch

Qualifications

• Proficiency in customer management tools and order processing.
• Strong interpersonal skills and a commitment to professionalism.

Responsibilities

• Greet and check in customers while maintaining showroom standards.
• Manage tailoring services and process returns efficiently.

Skills

Interpersonal Skills

Customer Management

Professional Appearance

Adaptability

Tools

propercloth.com

Job description

At Proper Cloth we strive to deliver an extraordinary shopping experience for our customers in both of our New York Showrooms. These showrooms are fast-paced and busy, but it is also critical to maintain a level of luxury and offer the ultimate experience for our clients. As our Part-Time Showroom Concierge for our Midtown Showroom, you will serve as the primary point of contact between our customers and our dedicated team of Showroom Client Advisors. Your role is crucial in ensuring every customer feels warmly welcomed, embodying the values and culture of Proper Cloth at all times.

Responsibilities:

• Greet customers
• Check in customers
• Answer showroom calls
• Process returns
• Manage tailoring services
• Maintain showroom standards/appearance

Qualifications:

• Proficiency in using propercloth.com and other relevant tools for order placement, returns processing, and customer management.
• Thorough knowledge of Proper Cloth products including fabrics, shirts, casual pants, and tailored clothing.
• Ability to build rapport with customers and uphold a professional appearance.
• Strong interpersonal skills, fostering a positive and collaborative team environment.
• Commitment to embodying and promoting the mission and values of Proper Cloth.
• Willingness to embrace feedback, adapt to new initiatives, and demonstrate a growth mindset.
• Weekend availability is a must.

Application Process:

If you are passionate about delivering exceptional customer experiences, embodying a high standard of professionalism, and thrive in a dynamic team environment, we invite you to apply for the Showroom Concierge position at Proper Cloth. Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for our team.

Join us in redefining menswear through unparalleled craftsmanship and customer care. Apply today!

Hourly wage: $30.00/hour

Daily Catered Lunch