Shortage Control Lead - Flexible Hours & Discount

Burlington Stores; Revere (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Medical/Dental/Vision

Job summary

Burlington Stores is hiring a Shortage Control Lead in Massachusetts to mitigate theft and fraud in high-risk areas while upholding a safe, welcoming store environment. You will train associates and partner with store leadership to reduce shrink and promote loss-prevention programs.

You will engage with customers and colleagues with a confident, energetic approach, ensure compliance with policies, and support the semi-annual inventory process and safety initiatives.

Responsibilities

• Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling impression of control, following dress code in the company issued vest and earpiece, demonstrating a positive demeanor, strong posture, and an energetic greeting
• Maintain a safe and secure store for our customers and associates with a strong attention to detail, ability to multi-task, strong communication, and aligned partnership with store leadership
• Enthusiastically engage with every customer and associate in areas of the store with highest risk for shortage. These interactions are positive, respectful, and promote a strong impression of control and best in class customer service
• Display a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft
• Gather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering to address large scale or organized retail crime or repeat theft incidents
• Support store manager by providing internal controls and operational oversight including conducting associate package/bag, monitoring point of sale transactions, conducting store audits, and promoting Asset Protection programs
• Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes
• Assist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortage
• Role-model behaviors that demonstrate that safety is a top priority
• Is highly disciplined in managing stressful situations and address unsafe practices at every opportunity

Job description

Burlington Stores is hiring a Shortage Control Lead in Massachusetts to mitigate theft and fraud in high-risk areas while upholding a safe, welcoming store environment. You will train associates and partner with store leadership to reduce shrink and promote loss-prevention programs.

You will engage with customers and colleagues with a confident, energetic approach, ensure compliance with policies, and support the semi-annual inventory process and safety initiatives.