Short-Term Disability Claims Specialist

Southwest Service Administrators; Phoenix (AZ); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Short-term disability

401K plan with company match

Pension plan

Paid time off

Job summary

Southwest Service Administrators in Phoenix, AZ is seeking a Disability Claims Processor to review, analyze and process disability claims, making determinations to approve or deny short-term disability payments.

The role emphasizes applying plan designs, reviewing claims from submission to finalization, and maintaining accurate coding while delivering high-quality customer service and collaborating with team members.

Qualifications

• High School Diploma or GED required; Medical Billing & Coding certification preferred
• Prior knowledge of short-term disability claims is required
• Ability to maintain production and quality standards
• Solid knowledge of medical terminology
• Excellent typing speed (40 WPM) and strong MS Office skills
• Professional, client-focused approach and strong communication skills

Responsibilities

• Review and analyze short-term disability income claims from initial submission to finalization
• Apply plan designs and processing knowledge to determine entitlement
• Ensure complete and accurate coding and processing
• Provide high quality customer service to Fund members and resolve complex issues

Skills

Short-term disability claims

MS Excel

MS Word

Medical terminology

Typing speed 40 WPM

Quality and production standards

Strong communication

Education

High School Diploma/GED

Medical Billing & Coding Certification (preferred)

Tools

MS Excel

MS Word

Job description

Southwest Service Administrators in Phoenix, AZ is seeking a Disability Claims Processor to review, analyze and process disability claims, making determinations to approve or deny short-term disability payments.

The role emphasizes applying plan designs, reviewing claims from submission to finalization, and maintaining accurate coding while delivering high-quality customer service and collaborating with team members.