Shopping Coordinator

Express Employment Professionals; San Jose (CA); On-site; USD 25,000 - 30,000; Part time

Job summary

Express Employment Professionals partners with a food assistance organization to hire a Shopping Coordinator in San Jose, CA. The role focuses on customer service for partner agencies, managing the partner helpdesk, and coordinating with warehouse and programs staff to ensure efficient, accurate inventory and invoicing.

This is a part-time, on-site position in the warehouse, with responsibilities including greeting partners, handling inquiries by email and phone, minimizing waste, maintaining

Qualifications

• Communication clearly, both oral and written, and ability to follow procedures.
• Proven accuracy in collecting, compiling, and reviewing data.
• Spanish fluency is a plus, especially in written and spoken communication.

Responsibilities

• Maintain a well-stocked, professional, aesthetically pleasing shopping area and minimize food waste.
• Greet partners, answer their questions and assist with their needs.
• Staff partner helpdesk email and phone line; respond to urgent requests from partners promptly.
• Collaborate with warehouse and programs staff to meet partner needs within established parameters.
• Enforce safety practices with agencies in the shopping area.
• Create accurate invoices to track food provided to partners.
• Manage agency appointments for pick-up.
• Train partners in shopping procedures and onboard new agency shoppers.

Skills

Communication skills

Data accuracy

Spanish language (plus)

Job description

This is a Part Time Role

Monday - Friday 6:30am - 12noon

Our client is partnering with Express Employment Professionals to help with hiring a Shopping Coordinator. This role plays an important role in ensuring partner agencies get enough nutritious food for their clients.h nutritious food for their clients and supports partner agencies' interface with the food bank. The main responsibilities of this role include providing excellent customer service for partners, responding promptly to agency help desk requests, collaborating with other internal teams to maximize food offerings, efficiency and customer service while minimize waste and maintaining accurate records for precise inventory tracklng. This position requires working onsite in warehouse 100% of the time.

Staff agency checkout office and shopping area:

Responsibilities

• Maintain a well-stocked, professional, aesthetically pleasing shopping area and minimize food waste
• Greet partners, answer their questions and assist with their needs
• Staff partner helpdesk email and phone line; responding to urgent requests from partners in a timely manner
• Collaborate effectively with warehouse and programs staff to meet needs of partners within established parameters
• Enforce safety practices with agencies in the shopping area
• Create accurate invoices to track food provided to partners
• Manage agency appointments for pick-up
• Train partners in shopping procedures as needed and onboard new agency shoppers

This job might be for you if:

• You always ensure the best possible levels of customer experience are maintained for external and internal stakeholders.
• You enjoy collaborating with other teams to improve efficiency and ensure partners have a positive and successful experience while visiting our warehouse.
• You are detail oriented and find enjoyment in keeping accurate records

The ideal candidate will possess the following professional qualifications:

• Demonstrated ability to communicate cleady orally and in writing, follow established procedures and organize, plan and carry out activities to meet specific timelines
• Proven record of accuracy in collecting, compiling, and reviewing and entering data
• Fluency in Spanish, both oral and written, is a plus

This role is part time

Contract