Shopkeeper Apprentice

Jenis Splendid Ice Creams Llc.; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Monthly bonus

Paid time off

401k match after 3 months

Sabbatical after 3 years

Volunteer day

Employee discount

Career development

Job summary

Jeni’s Splendid Ice Creams is seeking a Shopkeeper Apprentice for our Victory Park location in Dallas. This full-time role shares responsibilities with a Shopkeeper, including accounting, scheduling, inventory, and HR tasks, with varied opening, closing, and weekend shifts.

Apprentices receive ongoing training from a Shopkeeper to prepare for future leadership. The position emphasizes customer service, organization, and proactive problem solving, with growth toward a Shopkeeper role and a strong

Qualifications

• Passionate about customer service and teamwork.
• Strong work ethic and reliability in a fast-paced environment.
• Excellent organizational and time-management abilities.
• Creative, proactive problem solver with strong communication.
• Eagerness to grow into a leadership role over time.
• Committed to shop team, community, and environment.

Skills

Customer service

Leadership potential

Time management

Organizational skills

Communication skills

Problem solving

Teamwork

Adaptability

Job description

Jeni’s Splendid Ice Creams is searching for a Shopkeeper Apprentice to join our Victory Park team.

At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up—where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art.

Shopkeeper Apprentices are full‑time employees sharing the same responsibilities as the Shopkeeper including accounting, scheduling, inventory/ordering, and all HR functions (hiring, training, development, and performance management of all team members). This full‑time position also involves working variable shifts, including opening shifts, closing shifts, and/or weekend shifts.

Shopkeeper Apprentices report directly into a Shopkeeper and can act as the second‑in‑command at a full shop or as first‑in‑command at a low volume/complexity location. Shopkeeper Apprentices undergo ongoing training and development from their Shopkeeper throughout their time in the position to best prepare them to support the shops in their market as well as for success in a future Shopkeeper position.

Qualities of a Shopkeeper Apprentice:

Passionate about customer service and inspires passion in their team

Strong work ethic, good heart, and team‑first mentality

Exceptional organizational and time‑management skills with the ability to prioritize and achieve competing deadlines

Creative, resourceful, and proactive problem solver

Energetic, positive, and skillful communicator

Eagerness to adapt and grow as a leader

Committed to the well‑being of their shop team, their community, and the environment around them

Benefits of a Shopkeeper Apprentice:

Monthly bonus potential for shop performance

Paid time off, including sick, vacation, and holiday pay

4% match on 401k contributions after 3 months of employment

A one‑month paid sabbatical after 3 years of continuous service

Annual paid day to volunteer for a non‑profit organization that matters to you

50% discount at Jeni’s Scoop Shops and online

Career development toward Shopkeeper and beyond

About Jeni’s Splendid Ice Creams:

Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni’s who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore.

While upholding rigorous safety and cleanliness standards has always been part of how we operate at Jeni's, due to Covid-19 we have added additional measures in our scoop shops to optimally support the safety and health of our employees and customers.

Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.