Shopify Inventory Specialist & Process Optimizer

Nicholas Family of Companies; Mount Prospect (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Gold + Oak, a retail brand within Nicholas Family of Companies, seeks a Logistics Specialist to own inventory accuracy and streamline warehouse operations across all sales channels.

This role partners with warehouse, purchasing, finance and e-commerce teams to maintain reliable data in Shopify, drive reconciliations, optimize stock availability, and support campaigns with precise inventory setup and reporting.

Qualifications

• 3-5 years of experience in retail operations, inventory management, and administration of inventory software platforms.
• Hands-on experience administering inventory within Shopify.
• Proven experience reconciling inventory discrepancies and maintaining high levels of inventory accuracy and data integrity.
• Advanced Microsoft Excel skills, including the ability to analyze and interpret inventory and operational data.
• Strong analytical, problem-solving, and root-cause analysis skills.

Responsibilities

• Own inventory accuracy across Shopify, products, and all warehouse locations.
• Conduct daily, weekly, and monthly inventory reconciliations between physical inventory and Shopify records.
• Investigate inventory discrepancies, identify root causes, and implement corrective actions.
• Manage and monitor inventory transfers, returns, exchanges, damaged goods, and shrinkage.
• Ensure accurate and standardized SKU, barcode, product, and inventory data.
• Serve as the Shopify system administrator for warehouse inventory operations.
• Maintain inventory organization within Shopify and ensure products are correctly assigned to warehouse and fulfillment locations.
• Monitor inventory availability to minimize stockouts, backorders, and overselling.
• Partner with warehouse teams to improve receiving, picking, packing, shipping, and inventory accuracy.
• Maintain Shopify inventory settings, configurations, workflows, and procedures.
• Ensure accurate synchronization of inventory across Shopify and connected marketplaces and systems.
• Troubleshoot inventory synchronization and system issues and coordinate with internal teams and external vendors to resolve them.
• Support seasonal demand, promotions, and marketing campaigns by validating inventory setup, availability, and warehouse readiness.
• Develop and maintain inventory dashboards, reports, and key performance indicators to support operational decision-making.
• Analyze inventory trends, stock movement, turnover, aging, availability, and other performance metrics to identify opportunities and risks.
• Provide recommendations to improve inventory efficiency, accuracy, and availability while reducing carrying costs and shrinkage.
• Identify opportunities to automate inventory and warehouse processes within Shopify and integrated systems.
• Support the implementation of new inventory tools, warehouse technologies, and process improvements.
• Develop and maintain inventory procedures and documentation to ensure consistency and compliance.
• Train and support warehouse staff on inventory best practices, processes, and Shopify inventory procedures.

Skills

Inventory management

Shopify administration

Excel analytics

Attention to detail

Cross-functional collaboration

Tools

Shopify

Inventory software

Job description

Gold + Oak, a retail brand within Nicholas Family of Companies, seeks a Logistics Specialist to own inventory accuracy and streamline warehouse operations across all sales channels.

This role partners with warehouse, purchasing, finance and e-commerce teams to maintain reliable data in Shopify, drive reconciliations, optimize stock availability, and support campaigns with precise inventory setup and reporting.