Shopify Ecommerce Growth Manager

Confidential Careers

New York (NY)

On-site

USD 81,000 - 99,000

Full time

31 hours ago

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Job summary

Confidential Careers is seeking an experienced Ecommerce Manager to own and optimize the Shopify storefront in New York. You will oversee day-to-day site operations, merchandising, catalog management, promotions, and the customer experience to drive online sales.

You are a Shopify expert with 3+ years in live ecommerce, knowledgeable in SEO, UX/UI, analytics, and personalization tools such as Rebuy. You will collaborate with Marketing, Operations, and Tech to fuel growth and improve performance.

Qualifications

3+ years hands-on Shopify/Shopify Plus experience.
Experience managing a live ecommerce storefront in a retail/DTC/multi-brand environment.
Strong knowledge of Shopify merchandising, collections, promotions, navigation, and catalog management.
Experience with Shopify apps and integrations.
Proficiency with Google Analytics and ecommerce reporting.
Understanding of SEO, UX/UI, and ecommerce best practices.
Experience with large product catalogs and inventory-driven businesses.
Experience with Shopify Plus and personalization tools such as Rebuy.

Responsibilities

Drive ecommerce initiatives that improve conversion, customer retention, average order value, and overall site performance.
Support revenue growth through merchandising, promotions, and customer experience optimization.
Own the day-to-day management of the Shopify storefront, including products, collections, navigation, content, and promotions.
Manage product catalog accuracy, pricing, inventory visibility, and site merchandising.
Administer Shopify apps and integrations while troubleshooting site-related issues.
Lead digital merchandising efforts to improve product discoverability and conversion.
Partner with cross-functional teams to support promotions, campaigns, and product storytelling.
Continuously enhance the customer journey and online shopping experience.
Monitor ecommerce KPIs and customer behavior using Shopify Analytics and Google Analytics.
Identify and implement opportunities to improve site performance and operational efficiency.
Serve as the primary point of contact for ecommerce-related issues and escalations.
Work closely with cross-functional teams across Marketing, Operations, Customer Service, Finance, and Technology to execute ecommerce initiatives and support business growth.
Manage relationships with Shopify partners, app providers, and technology vendors.
Ensure website functionality, accuracy, quality assurance, and best practices are maintained.