Shop Technician, Rental

Altorfer Industries, Inc; Rockford (IL); On-site; USD 43,200 - 52,800; Full time

Benefits offered by this job

Health insurance

Paid Holidays

Vacation after 1 year

Education Assistance

Job summary

Altorfer Industries, Inc in Rockford, IL is seeking a Shop Technician in Rental to perform repairs on various rental equipment. This position demands technical skills, excellent customer service, and the ability to work in a fast-paced environment.

Ideal candidates should have experience with gas/diesel engines and a minimum of 2 years of related experience. The role is full-time with a pay rate of $48.39 per hour and includes comprehensive health benefits and vacation time.

Qualifications

• Successful completion of a formal technical training program preferred.
• Knowledge and clear understanding of gas and diesel engines, hydraulic and electrical systems.
• Ability to write professional business communication.

Responsibilities

• Perform repairs on all brands of rental equipment.
• Establish and maintain service-oriented relationships with customers.
• Provide excellent customer service.

Skills

Knowledge of gas and diesel engines

Hydraulic systems understanding

Electrical systems understanding

Customer service skills

Computer literate

Ability to lift 75 lbs

Education

Completion of formal technical training

2 years related work experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

Shop Technician, Rental

Location: US-IL-Rockford
Company: Altorfer Industries Inc.
Category: Technicians
Type: Regular Full-Time
Union: Union – 701 Rockford
Division: Rental

Working Hours/Days

7:00 am - 4:00 pm Monday - Friday, Saturdays and overtime when needed.

Overview

Perform repairs on all brands of rental equipment as well as some customer owned equipment. Skilled technician and familiar with multiple brands such as CAT, Genie, Skyjack, Hybrid, JLG, Wacker, Polaris, Miller, and Sullair.

Basic Duties

• Perform basic maintenance, diagnosis, and repairs on all types of construction and aerial work platform equipment.
• Establish and maintain service-oriented working relationship with customers
• Pick-up and delivery of equipment when necessary.
• Answer calls and questions that customers have
• Provide excellent customer service to all customers.
• Complete service reports and all other paperwork before and after repairs are made
• May perform other related duties as requested and/or assigned.

Qualifications

• Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.
• Knowledge/clear understanding of gas and diesel engines, hydraulic and electrical systems.
• Automotive and Industrial Maintenance Technicians encouraged to apply.
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferred
• Ability to write professional business communication when sending emails, letters, notes, and documenting is required.
• Must be a self-starter, well organized and able to work in a fast paced environment.
• Excellent customer service skills are needed.
• Must be able to lift 75 lbs, bend, twist, and climb.
• Must possess a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Compensation

Pay rate: $48.39 per hour

Benefits

• Health, Dental, Vision, Short-term Disability, and Life Insurance
• Employer funded IAM Union Pension
• Paid Holidays
• 3 paid personal days
• Paid Parental and Funeral Leave
• Vacation: 1 week (40 hours) of vacation after 1 year of full-time employment. Prorated for the 1st calendar year.
• Education Assistance
• Tool Insurance
• Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Physical Requirements/Working Conditions

This position works the majority of time in the equipment shop. May on a continuous basis walk, bend and lift up to 75 lbs. At times you may be required to move/operate equipment to figure out what maintenance needs to be performed. The noise level in the shop environment is usually moderate to high. This position also spends a portion of time in an office environment. May, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be flexible to work Saturdays and overtime as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.