Shop Technician

Komatsu; Nevada (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading heavy machinery company is hiring a Shop Technician in Nevada. This role involves ensuring the optimal performance of machinery through precise repairs and maintaining strict safety standards. Candidates must have a high school diploma or GED, with a preference for an associate degree in Diesel Technology, along with hands-on experience in heavy equipment repair. The job requires a proactive approach, technical proficiency, and the ability to work under various environmental conditions. This position offers a dynamic work environment focused on collaboration.

Qualifications

• Minimum of 2 years of relevant hands-on experience in heavy equipment repair.
• Ability to read complex instructions and technical manuals.
• Familiarity with database management and manufacturer-specific software.

Responsibilities

• Complete assigned repair tasks efficiently.
• Adhere to all safety policies and procedures.
• Provide precise quotations and evaluate repair needs.

Skills

Technical knowledge

Soft skills

Safety practices

Mechanical proficiency

Problem-solving ability

Education

High school diploma or GED

Associate Degree in Diesel Technology

Tools

Diagnostic tools

Mechanical tools

Job description

Shop Technician

Job Location: Elko, Nevada, USA, 89801

Job Overview

As a Shop Technician at Komatsu, you will play a pivotal role in ensuring the optimal performance and reliability of heavy machinery components through timely, precise repairs conducted within our well‑equipped workshop environment. Your expertise will directly influence our operational success by achieving high repair efficiency and minimizing rework, while strictly adhering to the rigorous quality and safety standards set forth by Komatsu America Corp.

The position requires a dedicated professional who consistently meets or exceeds repair timelines as defined by Komatsu job standards, demonstrating technical excellence on multiple competency dimensions, including technical knowledge, soft skills, and safety practices. Maintaining all balanced scorecard goals and delivering exceptional service within operational parameters is essential to this role.

This role offers an opportunity to contribute to a world‑class manufacturing and service operation known for innovation, commitment to quality, and continuous improvement. Candidates who thrive in a dynamic, fast‑paced environment with a focus on collaboration and accountability will find this position rewarding.

Key Performance Indicators

• Achieving an annual repair efficiency of at least 85%
• Limiting annual rework hours to less than 3% of total billed hours
• Maintaining average competency scores between 4 and 6 on the Technical and Soft Skills sections of the Technician Competency Matrix
• Securing a minimum safety rating of 7 on the Safety section of the competency matrix

Key Job Responsibilities

• Complete assigned repair tasks efficiently, striving to meet or surpass established flat rate times and maintain a low re‑do rate to ensure customer satisfaction and operational efficiency.
• Adhere rigorously to all Komatsu Equipment Company and customer‑specific safety policies and procedures, fostering a safe workplace for all team members.
• Accurately and promptly complete all required documentation including work orders, parts orders, Job Safety Analyses (JSA), and data management systems such as DBS, SIMS, SIS Web, and Shop Time Worksheet (STW).
• Enforce contamination control and hazardous material (HAZMAT) guidelines to ensure safety and compliance with environmental regulations.
• Skillfully remove and install machine parts, disassemble and reassemble components, and accurately test and adjust assemblies with minimal supervision, ensuring functionality and quality.
• Provide precise quotations and pricing estimates to customers by evaluating repair needs and resource requirements.
• Diagnose and troubleshoot mechanical and component failures using advanced diagnostic tools and in‑depth technical knowledge, providing reliable repair recommendations.
• Conduct thorough testing and verification procedures to confirm the successful operation of all completed repairs and adjustments prior to job closure.
• Apply comprehensive failure analysis methods alongside procedural standards to determine root causes and develop effective repair solutions.
• Collaborate effectively with team members and supervisors to communicate job progress, challenges, and best practices to improve overall shop performance.

Qualifications / Requirements

• High school diploma or General Education Degree (GED) required; Associate Degree in Diesel Technology or a related field strongly preferred.
• Minimum of 2 years of relevant hands‑on experience in heavy equipment repair, maintenance, or a closely related technical field; equivalent combinations of education and experience will be considered.
• Flexibility to adjust to varied work schedules including shifts, weekends, and potential overtime, supporting operational needs.
• Ability to read, understand, and follow complex instructions and technical manuals; capable of composing clear correspondence and communicating effectively in one‑on‑one and small group contexts with customers and colleagues.
• Proficient in performing accurate calculations including addition, subtraction, multiplication, division, percentages, ratios, and measurement conversions necessary for repair diagnostics and parts estimations.
• Familiarity with database management, contract and order processing systems, Internet navigation, and manufacturer‑specific software applications.
• Ability to interpret data and technical reports using intuition and experience to diagnose problems and propose effective, timely solutions.
• Demonstrates a proactive approach to addressing customer needs, speaking and writing clearly, and fostering positive relationships.
• Maintains balanced responsibility between individual tasks and supporting team efforts, encouraging a cooperative work environment.
• Effectively prioritizes and orchestrates workload to meet deadlines and optimize productivity.
• Maintains composure under pressure, accepts responsibility, follows through on commitments, ensures accuracy and thoroughness, and monitors own work to uphold high‑quality standards.
• Consistently observes and reports safety procedures and potential hazards, contributing to a secure workplace.
• Comfortable adapting to changing work conditions, schedules, and priorities, managing unexpected events with resilience.

Certificates, Licenses, and Registrations

• Certification to operate forklifts and/or manlifts, ensuring compliance with OSHA regulations.
• Ability and willingness to successfully complete DOT physical examinations as needed.
• Mandatory completion of Mine Safety and Health Administration (MSHA) certification to meet industry safety standards.
• Possibility of needing respirator certification based on assigned duties.

Tool and Equipment Requirements

Possession of a comprehensive set of mechanical tools that satisfy the minimum standards outlined in the Komatsu Equipment Company technician tool list is essential for effective job performance.

Policies and Procedures

All employees are expected to adhere strictly to company policies and procedures, fostering a professional and compliant workplace environment.

Work Environment

• Routine exposure to moving mechanical parts and potentially hazardous substances requiring strict attention to safety protocols.
• Frequent work under various environmental conditions including wet, humid, high elevations, airborne particles, and outdoor elements.
• Occasional exposure to extreme heat, electrical hazards, and vibration necessitating the use of personal protective equipment and vigilance.
• Workplace noise levels generally moderate but may vary depending on machinery operation.