Shop Technician

1915 South / Ashley; Loxley (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) matching contributions

College tuition support

Generous employee discounts

Career advancement opportunities

Job summary

1915 South / Ashley in Loxley, Alabama is seeking a Shop Technician to diagnose, repair, and restore furniture to meet quality standards. This role involves troubleshooting mechanical issues, overseeing parts inventory, and maintaining safety protocols.

Ideal candidates should have a high school diploma and experience in a related field. The position offers competitive pay, comprehensive benefits including medical and retirement plans, and opportunities for career advancement.

Qualifications

• High school diploma or equivalent required.
• Previous warehouse, retail, or related experience preferred.

Responsibilities

• Diagnose and repair mechanical issues on furniture.
• Conduct inspections and verify compliance with standards.
• Manage parts inventory and maintain records.

Skills

Diagnosing mechanical issues

Repairing furniture

Attention to detail

Inventory management

Education

High school diploma or equivalent

Tools

Repair tools

Job description

Shop Technician

Position Summary: The Shop Technician is responsible for diagnosing, repairing, and restoring furniture received from Ashley or returned from customer deliveries, ensuring all products meet quality, safety, and performance standards before redeployment. This role supports operational efficiency and guest satisfaction by performing detailed inspections, executing precise repairs, managing parts inventory, and maintaining accurate records all while adhering to OSHA and company safety requirements.

Job Duties

• Diagnose, troubleshoot, and repair mechanical, electrical, and structural issues on furniture received from Ashley or returned from customer deliveries.
• Assemble new components and install parts according to specifications, ensuring proper functionality before deployment.
• Conduct detailed inspections to identify wear, damage, or safety concerns and test repaired furniture to verify performance and compliance with standards.
• Track and manage parts inventory, order replacement parts, and maintain accurate records of usage.
• Communicate findings, repair status, and recommendations to supervisors or management in a timely manner.
• Follow all safety protocols and OSHA regulations while maintaining a clean and organized work environment.
• Assist internal teams with technical questions and collaborate with other technicians to complete complex repairs efficiently.
• Suggest process improvements to enhance shop efficiency and overall service quality.
• Stay current on new repair techniques, tools, and product updates relevant to furniture restoration.
• Support delivery resolution efforts by preparing repaired or reconditioned product for redeployment to guests.

Required Qualifications

• Education: High school diploma or equivalent, required.
• Experience: Previous warehouse, retail, or relative experience, preferred.

Physical and Work Environment Requirements

• Physical Demands: Lifting (75 lbs), Standing (90% of Time), Travel (15% of Time)
• Work Environment: Distribution Center
• Schedule: Weekdays, Weekends

Benefits

• Compensation: Competitive commission-based pay with performance bonuses
• Benefits: Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
• Paid Time Off: Paid vacation and sick leave
• Retirement: 401(k) retirement plan with company matching contributions
• Tuition Assistance: College tuition support through Thomas University
• Employee Discounts: Generous employee discounts on furniture
• Career Development: Long-term career advancement opportunities with a strong promote‑from‑within culture.