Shop Technician

1915 South / Ashley; Kernersville (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive commission-based pay

Comprehensive benefits package

Paid vacation and sick leave

401(k) retirement plan

Tuition assistance

Employee discounts

Career advancement opportunities

Job summary

A leading furniture retailer is seeking a Shop Technician in Kernersville, NC. This role involves diagnosing, repairing, and restoring furniture to meet quality and safety standards. Candidates should have a high school diploma and some experience in warehousing or retail. The position offers competitive pay including performance bonuses, comprehensive benefits, and opportunities for career development. Join us to build a future with a respected company passionate about customer service.

Qualifications

• High school diploma or equivalent is required.
• Previous warehouse, retail, or relevant experience is preferred.

Responsibilities

• Diagnose, troubleshoot, and repair furniture issues.
• Assemble components and install parts as per specifications.
• Conduct inspections and verify repaired furniture performance.
• Manage parts inventory and maintain accurate records.
• Communicate repair status to supervisors.
• Follow safety protocols and maintain work environment.
• Assist internal teams with technical inquiries.
• Suggest process improvements for efficiency.

Skills

Mechanical troubleshooting

Electrical repair

Structural repair

Parts management

Education

High school diploma or equivalent

Job description

Shop Technician

Join our winning team, 1915 South, as a Shop Technician. 1915 South owns and operates 30 Ashley stores and 3 distribution centers across the southeast, including locations in Georgia, Florida, Alabama, North Carolina, Mississippi, and Virginia. Our company is focused on employee growth and development, providing exceptional customer service and being passionate about what we do! If you want to take your career to a new level of professional success with the #1 Furniture Brand in the world, complete an application with us today!

Position Summary

The Shop Technician is responsible for diagnosing, repairing, and restoring furniture received from Ashley or returned from customer deliveries, ensuring all products meet quality, safety, and performance standards before redeployment. This role supports operational efficiency and guest satisfaction by performing detailed inspections, executing precise repairs, managing parts inventory, and maintaining accurate records all while adhering to OSHA and company safety requirements

Job Duties

• Diagnose, troubleshoot, and repair mechanical, electrical, and structural issues on furniture received from Ashley or returned from customer deliveries.
• Assemble new components and install parts according to specifications, ensuring proper functionality before deployment.
• Conduct detailed inspections to identify wear, damage, or safety concerns and test repaired furniture to verify performance and compliance with standards.
• Track and manage parts inventory, order replacement parts, and maintain accurate records of usage.
• Communicate findings, repair status, and recommendations to supervisors or management in a timely manner.
• Follow all safety protocols and OSHA regulations while maintaining a clean and organized work environment.
• Assist internal teams with technical questions and collaborate with other technicians to complete complex repairs efficiently.
• Suggest process improvements to enhance shop efficiency and overall service quality.
• Stay current on new repair techniques, tools, and product updates relevant to furniture restoration.
• Support delivery resolution efforts by preparing repaired or reconditioned product for redeployment to guests.

Required Qualifications

• Education: High school diploma or equivalent, required.
• Experience: Previous warehouse, retail, or relative experience, preferred.

Physical and Work Environment Requirements

• Physical Demands: Lifting (75 lbs), Standing (90% of Time), Travel (15% of Time)
• Work Environment: Distribution Center
• Schedule: Weekdays, Weekends

Why 1915 South?

• Compensation: Competitive commission-based pay with performance bonuses
• Benefits: Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
• Paid Time Off: Paid vacation and sick leave
• Retirement: 401(k) retirement plan with company matching contributions
• Tuition Assistance: College tuition support through Thomas University
• Employee Discounts: Generous employee discounts on furniture
• Career Development: Long-term career advancement opportunities with a strong promote-from-within culture. Many of our leaders at 1915 South began their careers here – when you join us, you’re not just taking a job, you’re building a future!

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