Shop Supervisor

Herc Rentals Inc; Richmond (VA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) with company match

Paid time off (PTO)

Employee assistance program

Tuition reimbursement

Job summary

Herc Rentals Inc. is seeking a Shop Supervisor in Richmond, VA to lead heavy equipment mechanics and yard staff, ensuring safe, timely maintenance of the branch fleet. The role requires developing schedules, guiding technicians, and delivering high-quality service to customers.

The ideal candidate will manage parts, documentation, and training, while upholding Hercules Rentals' standards. A valid license and HS diploma are required, with a competitive salary and benefits package.

Qualifications

• Must have HS diploma or GED and valid driver's license.
• Own a general mechanic's tool set and be willing to expand.
• Strong communication and leadership skills desired.

Responsibilities

• Develop schedules for mechanics and yard technicians.
• Diagnose and troubleshoot fuel, electrical, hydraulic, and propane systems.
• Operate boom lifts, forklifts, generators, and other equipment.
• Communicate effectively with customers and document work.
• Audit timesheets, checklists, and repair orders promptly.
• Manage and order parts for equipment and maintain workspace cleanliness.
• Assist mechanics and with service and maintenance records.

Skills

Mechanical diagnostics

Equipment operation

Team leadership

Customer communication

Documentation

Time management

Education

Highschool diploma or GED

Tools

General mechanic's tool set

Job description

Job Title: Shop Supervisor

Richmond, VA, USA, 23237

Employment Status: Full-time

Posting Start Date: 7/31/26

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026.

Job Purpose

The purpose of the Shop Supervisor position is to utilize the mechanical expertise of the candidate to support the needs of the branch in a professional, safe and timely manner. An individual in this position will be responsible for the training, development and management of all of the heavy equipment mechanics, yard workers and utility workers, appraising their performances and utilizing the most cost-effective means for maintenance and repair of all rental and service equipment. The candidate will also insure all that all service calls are handled in a professional and precise manner at the highest standards of quality. This incumbent is a master technician and assumes a leadership role of product knowledge within the branch and acts as a professional representative of Herc Rentals with our customers. He/she performs at a high standard of quality level within the branch. He/she has mastered the operating standards of the facility, the region and corporation.

What you will do...

• Develop consistent and regular schedules for all of the mechanics and yard technicians to perform various types of maintenance on heavy equipment, construction equipment and various pieces of machinery
• Ability to diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems
• Must be able to operate equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment
• Must be able to communicate effectively and professionally with our customers
• Satisfy and audit, in a timely manner, all required documentation, timesheets, checklists, receiving records and repair order and maintenance logs
• Manage and order various parts for the equipment
• Supervise the work area into a clean and organized workspace
• Assist mechanics with other duties
• Assist with general service and maintenance record keeping
• Perform additional duties as assigned

Requirements

• Highschool diploma or GED
• A valid driver's license
• Own a general mechanic's tool set, capable of supporting a heavy equipment fleet, and be willing to expand their own personal tool collection

Skills

• Ability to safely lift up to 50 LBs
• Ability to operate large, heavy machinery
• Ability to read and comprehend the standards of operating procedures, owner's manuals and product/warning labels
• Customer service
• Must possess solid written and verbal communication skills and be able to perform basic computer operations
• Understands the importance of time management, standards of operating procedures, owner's manuals and product/warning labels

Req #: 70213

Pay Range: $65,000 - $75,000 salary + vehicle

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Keeping you healthy

• Medical, Dental, and Vision Coverage
• Life and disability insurance
• Flex spending and health savings accounts
• Virtual Health Visits
• 24 Hour Nurse Line
• Healthy Pregnancy Program
• Tobacco Cessation Program
• Weight Loss Program

Building Your Financial Future

• 401(k) plan with company match
• Employee Stock Purchase Program

Life & Work Harmony

• Paid Time Off (Holidays, Vacations, Sick Days)
• Paid parental leave.
• Military leave & support for those in the National Guard and Reserves
• Employee Assistance Program (EAP)
• Adoption Assistance Reimbursement Program
• Tuition Reimbursement Program
• Auto & Home Insurance Discounts

Protecting You & Your Family

• Company Paid Life Insurance
• Supplemental Life Insurance
• Accidental Death & Dismemberment Insurance
• Company Paid Disability Insurance
• Supplemental Disability Insurance
• Group Legal Plan
• Critical Illness Insurance
• Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.