Shop Specialist (Chandler, AZ Based)

Arizona State University; Chandler (AZ); On-site; USD 55,000 - 58,000; Full time

Job summary

Arizona State University (ASU) Chandler Innovation Center seeks a skilled fabrication shop specialist to support a 17,000 sq. ft. fabrication shop.

The role emphasizes safety, customer service, and learning, with responsibilities across training, equipment use, and mentoring users in project fabrication. The position supports ASU students, faculty, staff, and affiliates with diverse fabrication areas. The role requires a bachelor’s degree and three years of related experience, or an equivalent

Qualifications

• Bachelor’s degree and three (3) years of experience in the area or an equivalent combination of education and experience.
• Experience with shop safety, equipment operation, and customer service-oriented work.

Responsibilities

• Train shop users on safe operation of equipment and oversee equipment usage.
• Instruct classes and mentor users on project fabrication.
• Prepare tools and supplies for reservations and maintain shop areas.

Skills

Customer service

Communication skills

Mentoring

Education

Bachelor's degree

Tools

Shop equipment

Fabrication tools

Job description

Job Profile:

Skilled Crafts and Trade Specialist 2

Job Family:

Skilled Crafts and Trade

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor’s degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:

Performs maintenance in an area of specialty to ensure proper installation, modification, and repair of related systems.

Job Description:

Position Salary Range:

$55,000 - $58,000 per year, DOE

Arizona State University (ASU) is looking for an experienced fabrication shop specialist to support ASU student, faculty, staff and affiliate use of the 17,000 sq. ft. fabrication shop at the ASU Chandler Innovation Center in downtown Chandler.

The ASU Chandler Innovation Center fabrication shop is a university-wide resource available to ASU students, faculty, staff and affiliates for work on ASU projects. The fabrication shop contains a wood shop, metal shop, MIG and TIG welding, machine shop, sewing, 3D printing, laser cutting, and several 2D and 3D design workstations. The shop is part of a 33,297 sq. ft. facility featuring flexible use classroom, meeting, event and office space.

The Shop Specialist supports shop users with specialized equipment in a manner which prioritizes safety, customer service, and learning. The Shop Specialist contributes to creating an environment which encourages and supports users in completing their projects.

Responsibilities include training shop users on the safe use of specialized equipment, assisting shop users in using specialized equipment, instructing classes on shop equipment and mentoring users on the creation of their projects.

A successful candidate will have expertise in a few fabrication areas, demonstrate understanding of customer service principles, and have an interest in learning. Training will be provided in all fabrication areas. All fabrication shop employees are required to learn and provide service on all equipment.

Days and Schedule:

Hours of the fabrication shop adapt to the needs of ASU classes each semester. The typical fabrication shop hours during the Fall and Spring semester are below.

Fall and Spring academic semesters

• Monday – Friday, 9:00 AM – 7:00 PM
• Saturday – 9:00 AM – 5:00 PM

Summer academic semester

• Monday – Friday, 9:00 AM – 5:00 PM

This is a full-time position, 40 work hours per week. This includes 4 weekday shifts from 10:00 am - 7:00 pm and Saturdays from 8:00 am - 5:00 pm during the Fall and Spring academic semesters. The schedule may shift to morning shifts from 8:00 am - 5:00 pm on weekdays depending on academic course needs.

Essential Duties:

• Serves as subject matter expert on specialty shop equipment and assists shop users in the safe and effective use of equipment
• Supervises use of shop equipment to ensure safe and effective operation of equipment
• Provides a high level of customer service to shop users
• Mentors shop space users to assist with fabrication of their project
• Prepares equipment, tools and supplies for user equipment reservations
• Supports shop operations including equipment maintenance, infrastructure improvements, and routine cleaning
• Instructs and demonstrates skill on a variety of equipment and software
• Certifies individuals for use of the equipment, updates user permissions in the shop equipment scheduling system
• Supports the development and implementation of policies and procedures in support of a safe operating environment which encourages rather than discourages use
• Supports administration of shop management software including creating user credentials, scheduling workshops and communicating with users
• Troubleshooting and repairing equipment
• Other duties as assigned

Desired Qualifications:

• Proficient knowledge in at least one traditional equipment subject area:
  • Machining
  • Woodworking
  • Metalworking
  • Electronics
  • Textiles
• Proficient knowledge in at least one digital fabrication subject area:
  • Laser cutting
  • 3D printing
  • CNC routing
  • CNC machining
• Experience with classroom or small group instruction
• At least one year of experience in customer service, hospitality, or retail environment
• Strong written and verbal communication skills

Working Environment:

• Onsite work at the ASU Chandler Innovation Center (ACIC) is required.
• Requires a flexible working schedule in order to accommodate scheduled use of the shop which will include evenings and weekends.
• Work duties are performed in an environmentally controlled shop setting.
• Activities include use of office equipment including a laptop computer and shop equipment including complex and heavy machinery; subject to extended periods of standing, walking, lifting up to 50 pounds.
• Regular communication to perform essential duties.

Department Statement:

The ASU Chandler Innovation Center fabrication shop is a university-wide resource available to ASU students, faculty, staff and affiliates for work on ASU projects. The fabrication shop contains a wood shop, metal shop, MIG and TIG welding, machine shop, sewing, 3D printing, laser cutting, and several 2D and 3D design workstations. The shop is part of a 33,297 sq. ft. facility featuring flexible use classroom, meeting, event and office space.

Driving Requirement:

Driving is not required for this position.

Location:

Off-Campus: Chandler/Gilbert

Funding:

No Federal Funding

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

A fingerprint check is not required for this position.