SHOP SERVICE TECHNICIAN

Equipment Depot; San Antonio (TX); On-site; USD 42,000 - 63,000; Full time

Job summary

Equipment Depot is seeking a skilled technician to repair and maintain electric, diesel, and gasoline industrial trucks and related equipment. You will handle inspections, diagnostics, and complete repair reports for each unit.

Responsibilities include coordinating with service dispatch, writing accurate work orders, and ensuring units are safe and ready for return to service. This role is on-site at our Texas facilities.

Qualifications

• Diagnose and repair electric, diesel and gasoline equipment.
• Document repairs with accurate unit details and hours.
• Ensure safety and quality before returning units to service.

Responsibilities

• Receive and plan work orders to diagnose repairs.
• Perform mechanical repairs after inspection and approval.
• Note serial numbers, hour meters and model numbers on work orders.
• Inspect safety guards, loose bolts and devices; adjust as needed.
• Lubricate parts and verify repairs meet specifications before return to service.
• Submit daily work orders, time cards and related paperwork.
• Provide data on in-progress repairs to the Service Manager.
• Assist in shop workflow and coordinate trucking or rentals as needed.
• Prepare quotes for shop work and communicate with customers.

Skills

Electrical systems

Diesel engines

Gasoline engines

Troubleshooting

Job description

Position Summary

This position will be responsible for the repair and maintenance of electric, diesel, and gasoline industrial trucks and batteries and/or construction and aerial equipment.

Position Summary

This position will be responsible for the repair and maintenance of electric, diesel, and gasoline industrial trucks and batteries and/or construction and aerial equipment.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Accepts assigned work orders from Service Dispatcher, Planner and Manager in order to begin diagnosing and planning work required to repair the units.
• Makes mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed and approved by the Service Manager / Shop Lead.
• Responsible for writing complete repair descriptions on work order, including the correct model and the serial number of equipment and hour meter reading.
• Examines protective guards, loose bolts, and any specified safety devices on units and makes adjustments.
• Lubricates moving parts and drives repaired truck to verify conformance to specifications and ensures final quality inspection is conducted prior to make the unit ready for the return to service.
• Turns in all paperwork to Service Dispatcher/Planner daily. Includes work orders, time cards, etc;
• Provide the Service Manager with reporting data related to work in progress totals for field technicians
• Control flow of work in the shop (including trucking and rentals when necessary)
• Create and communicate all quotes for work to be done in the shop.
• Provide guidance to technicians to assist in the completion of repairs when necessary
• Open, review, and validate all information on all work orders at the time of the service job as well as throughout the process until the billing is complete
• Create and organize all paperwork generated during the shop repair. (Including the shop folders)
• Communicate with customers on the status of their shop job via outbound calls as the work is being performed
• Confirm scheduled maintenance has been performed on all units in the shop for repairs
• Create and communicate field service quotes when necessary
• Answer and respond to incoming customer service calls
• Final sign off on shop work orders prior to invoicing
• Perform other duties assigned by management