Shop / Service Technician

Barracuda Staffing & Consulting; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

An innovative company in Oklahoma City is seeking a dedicated Shop / Service Technician to join their team. In this role, you'll prepare and ensure the functionality of office equipment like copiers and printers. Your responsibilities will include setting up new equipment, troubleshooting issues, and maintaining accurate paperwork. This position offers a dynamic environment where your mechanical skills and customer service experience will shine. If you're passionate about technology and enjoy working with a team, this opportunity is perfect for you!

Qualifications

• Two-year electronics degree or equivalent military/industry experience required.
• Strong understanding of equipment assembly and troubleshooting skills.

Responsibilities

• Prepare office equipment before delivery and conduct pre-installation checks.
• Troubleshoot equipment failures and manage workflow processes efficiently.

Skills

Electronics knowledge

Equipment assembly

Customer service

Organizational skills

Communication skills

Education

Two-year electronics degree

Equivalent military/industry experience

Job description

We are currently looking to fill a Shop / Service Technician position with a company in Oklahoma City, OK, specializing in office equipment solutions including copiers, printers, and scanners.

Pay: $18-$22/hr (based on experience)

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

Position Summary:

The Shop / Service Technician is responsible for preparing office equipment before delivery, ensuring all pre-programming, pre-install checks, and assembly are completed efficiently. This role works closely with the service and delivery teams to ensure the right equipment is ready at the right time.

Key Responsibilities:

• Perform set-up and pre-programming of new office equipment.
• Conduct pre-installation checks to ensure proper functionality.
• Recondition and sanitize used equipment.
• Troubleshoot equipment failures and resolve issues quickly.
• Manage workflow processes to maximize efficiency.
• Communicate effectively with purchasing, delivery, service, and sales teams.
• Maintain and complete all required paperwork accurately.
• Provide backup support for warehouse personnel when needed.
• Deliver parts or supplies to clients or technicians as necessary.
• Acquire necessary training certifications through self-paced or remote classes.
• Work independently using hand tools and testing equipment.

Qualifications & Skills:

• Two-year electronics degree or equivalent military/industry experience.
• Mechanically inclined with a strong understanding of equipment assembly.
• Basic knowledge of computer skills and network applications.
• Two years of customer service experience.
• Strong organizational skills and ability to multitask.
• Must have a valid driver’s license with a clean driving record.
• Ability to communicate clearly in verbal and written English.

Preferred Qualities:

• Innovative and able to develop new procedures to improve department efficiency.
• Personable and able to work well with others.
• Strong sense of urgency and attention to detail.