Shop Service Technician

Material-Handling-Inc; Knoxville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance

Disability Insurance

401k with employer match

Job summary

Material Handling Inc. is seeking a Shop Service Technician in Tennessee. You will lead service shop operations, coordinate manpower and equipment, and ensure repairs meet budget and time targets.

The role emphasizes safety, training, and procedural improvements while maintaining high quality work in a service shop environment.

Qualifications

• Valid Driver’s License with a clean driving record.
• Knowledge of industrial equipment maintenance and operation.
• Proficiency in mechanical, electrical, and hydraulic systems.
• Forklift Certification preferred.
• Effective communication and problem-solving skills.
• Excellent time management and self-motivation.
• Knowledge and able to maintain a safe and clean work environment
• Ability to read and interpret documents and follow instructions.
• Mathematical skills for basic calculations.
• Quick learner with a creative approach.
• Overnight travel less than 5% (Training).
• Ability to operate and utilize basic technology and software.

Responsibilities

• Schedule assigned manpower and equipment necessary to fulfill department assignments.
• Instruct and familiarize employees with branch practices, procedures, and equipment.
• Responsible for the Quality of Work performed by technicians in the Service Shop.
• Assist in the training and development of the Service Department technicians while in the Service Shop.
• Recommend new methods and procedures which would improve technician efficiency and/or morale.
• Match employees with specific tasks based on their skill or expertise.
• Explain how to complete tasks; make sure technicians know safety and security rules.
• Audit PM and Repair work.
• Inspect material shipped into or out of the department or shop area.
• Offer time and material estimates assisting Service Manager with quotes and ensuring quoted repairs are completed on-time and within budget.
• Responsible for maintaining good housekeeping, safety, and working conditions within the department or area.
• Adhere to all OSHA, company, and customer safety procedures.
• Supervise the maintenance of machines, equipment, and facilities in assigned department or area.
• Attend formal training as scheduled and directed by the Service Manager.
• Maintain discipline of employees within assigned in accordance with established rules and regulations and initiate appropriate action to enforce these rules and regulations.
• Assist with customer problems arising in the field or shop.
• Prepare reports, maintain necessary records and perform other related duties as directed.
• Communicate with the Service Manager as required to maintain efficient and productive activity.

Skills

Valid Driver’s License

Industrial equipment maintenance

Mechanical systems

Electrical systems

Hydraulic systems

Forklift Certification

Communication skills

Problem-solving

Time management

Self-motivation

Safety and cleanliness

Reading and interpreting documents

Basic math

Quick learner

Overnight travel <5%

Technology/software literacy

Job description

Join the MHI Team as a Shop Service Technician!

Description

Material Handling Inc., a leading forklift and material handling equipment provider in the Southeast. For more than 45 years, we've been thriving, and we want you to be a pivotal player in our team of over 200 employees --- spanning ten branches across AL, GA, KY, TN, and SC.

At MHI, we're all about family values and hard work. We will strive to be the best overall partner supplier to all our clients, to provide opportunity for every employee to reach their full potential and maintain sustained profitability through honesty, integrity and doing the right thing. As a privately held company, we maintain the freedom to prioritize our people by upholding our culture and values while remaining competitive in the marketplace.

We're seeking dedicated, collaborative individuals who thrive on tackling new challenges daily. We recognize that our employees are fundamental to our success, and we're dedicated to fostering a work environment that enables our team to reach their fullest potential. It's not just a job, it's a career.

What You'll Do:

• Schedule assigned manpower and equipment necessary to fulfill department assignments.
• Instruct and familiarize employees with branch practices, procedures, and equipment.
• Responsible for the Quality of Work performed by technicians in the Service Shop.
• Assist in the training and development of the Service Department technicians while in the Service Shop.
• Recommend new methods and procedures which would improve technician efficiency and/or morale.
• Match employees with specific tasks based on their skill or expertise.
• Explain how to complete tasks; make sure technicians know safety and security rules.
• Audit PM and Repair work.
• Inspect material shipped into or out of the department or shop area.
• Offer time and material estimates assisting Service Manager with quotes and ensuring quoted repairs are completed on-time and within budget.
• Responsible for maintaining good housekeeping, safety, and working conditions within the department or area.
• Adhere to all OSHA, company, and customer safety procedures.
• Supervise the maintenance of machines, equipment, and facilities in assigned department or area.
• Attend formal training as scheduled and directed by the Service Manager.
• Maintain discipline of employees within assigned in accordance with established rules and regulations and initiate appropriate action to enforce these rules and regulations.
• Assist with customer problems arising in the field or shop.
• Prepare reports, maintain necessary records and perform other related duties as directed.
• Communicate with the Service Manager as required to maintain efficient and productive activity.

Requirements

Qualifications:

• Valid Driver’s License with a clean driving record.
• Knowledge of industrial equipment maintenance and operation.
• Proficiency in mechanical, electrical, and hydraulic systems.
• Forklift Certification preferred.
• Effective communication and problem-solving skills.
• Excellent time management and self-motivation.
• Knowledge and able to maintain a safe and clean work environment
• Ability to read and interpret documents and follow instructions.
• Mathematical skills for basic calculations.
• Quick learner with a creative approach.
• Overnight travel less than 5% (Training).
• Ability to operate and utilize basic technology and software.

Work Environment:

• Service shop setting with exposure to varying environmental conditions.
• Close proximity to moving mechanical parts.
• Use of Personal Protective Equipment.

Physical Demands:

• Full range of motion required for various tasks.
• Ability to lift loads exceeding 50 lbs.
• Specific vision abilities necessary.
• Moderate noise levels present.

Material Handling Inc.’s commitment to you:

A family owned and operated business that prioritizes well-being of employees.

• Health Insurance – three different plans to choose from
• Voluntary Dental Insurance
• Voluntary Vision Insurance
• Company Paid Life Insurance
• Additional Life Insurance if desired
• Short & Long-Term Disability
• 401k – with employer match