Shop Program Manager: End-to-End Delivery Leader

McKinstry; Spokane (WA); On-site; USD 76,000 - 116,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Paid time off

Comprehensive medical benefits

Job summary

McKinstry in Spokane seeks a Program Manager to own full lifecycle execution from NPI to Closeout for select programs. You will be the primary customer liaison, ensuring Scope, Schedule, Quality, Cost, and Risk are tightly managed across Shop teams.

You will coordinate with Supply Chain, Engineering, and Commercial groups to keep plans on track, manage budgets, and deliver high customer satisfaction.

Qualifications

• Bachelor's degree in Engineering, Construction Management, Project Management or Manufacturing.
• 5 years of progressive experience in project management, manufacturing operations, or construction; or equivalent combination of education and experience.
• Demonstrated proficiency in project controls or manufacturing operations leadership.

Responsibilities

• Serve as the primary contact for internal McKinstry and external Shop customers on Scope, Schedule, Quality, Cost, Risk, and Satisfaction.
• Develop strategies and plans to ensure on-time, on-budget delivery with high customer satisfaction.
• Manage the full program lifecycle from award through closeout, including start, execution, and closeout materials.
• Communicate program status, risks, and mitigation plans to customers and internal leadership.
• Align customer expectations on capacity, delivery schedules, contract terms, and conditions.
• Lead and facilitate customer-facing meetings with structured agendas and documented follow-up actions.
• Develop and manage project plans, schedules, and scopes of work; define responsibilities across teams.
• Identify resource requirements and develop manpower plans in coordination with shop leadership.
• Capture and deliver on customer Quality Requirements including QM, QA/QC flowdown, and RCCA.
• Monitor progress, drive corrective actions, and provide leadership with capital and resourcing insights.
• Assume full financial responsibility for programs, including forecasting and reporting to stakeholders.
• Draft subcontracts and purchase agreements; manage change orders and invoices.
• Coordinate cross-functional teams; support business development and bid processes as needed.

Skills

Project leadership

Interpersonal skills

Client-facing meetings

Reading engineering drawings

Estimating

Vendor management

Independent work

Codes knowledge

Education

Bachelor's degree in Engineering/Construction Management/Project Management/Manufacturing

Tools

Microsoft Project

Primavera

Viewpoint

Stratus

Lean Manufacturing

Microsoft Office Suite

Job description

McKinstry in Spokane seeks a Program Manager to own full lifecycle execution from NPI to Closeout for select programs. You will be the primary customer liaison, ensuring Scope, Schedule, Quality, Cost, and Risk are tightly managed across Shop teams.

You will coordinate with Supply Chain, Engineering, and Commercial groups to keep plans on track, manage budgets, and deliver high customer satisfaction.