Shop Manager: Lead a Purpose‑Driven Charity Retail Team

Sue Ryder Care; Nebraska; On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

27 days holiday

Pension scheme

Staff discount

Refer a Friend £250

Enhanced parental pay

EV Scheme

Healthcare cash plan

Staff discounts online

Induction programme

Employee support programme

Enhanced sick pay

Death in Service benefit

Job summary

Sue Ryder Care in Holt is seeking a Shop Manager to lead a dedicated team and drive sales while supporting community fundraising. The role covers stock management, volunteer recruitment, and delivering excellent donor and customer service in a busy charity shop setting.

The position is on-site, full-time, with 37.5 hours weekly and a salary of £25,302.39 per year. You will help maintain campaigns and store standards to further the charity’s vital work.

Qualifications

• People management experience.
• KPI and target experience.
• Lone working experience.
• High street retail or charity retail managerial experience.
• Health and Safety Knowledge.
• High street retail/leisure/hospitality background.

Responsibilities

• Driving sales, income and performance against targets.
• Leading and motivating your team to deliver excellent customer and donor service.
• Building strong community relationships to generate quality donated stock.
• Recruiting, training and retaining a committed volunteer team.
• Maintaining high standards of merchandising, housekeeping and health & safety.
• Managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

Skills

People management

KPI targets

Lone working

Retail management

Health & safety

Job description

Sue Ryder Care in Holt is seeking a Shop Manager to lead a dedicated team and drive sales while supporting community fundraising. The role covers stock management, volunteer recruitment, and delivering excellent donor and customer service in a busy charity shop setting.

The position is on-site, full-time, with 37.5 hours weekly and a salary of £25,302.39 per year. You will help maintain campaigns and store standards to further the charity’s vital work.